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Turo
Phoenix, AZ | Full Time
$94k-122k (estimate)
3 Months Ago
Manager, Trust & Safety Complex Investigations
Turo Phoenix, AZ
$94k-122k (estimate)
Full Time | Utilities 3 Months Ago
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Turo is Hiring a Manager, Trust & Safety Complex Investigations Near Phoenix, AZ

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

About the team:

In this role, you will be responsible for leading a team of experienced investigators responsible for investigating and resolving complex auto crime cases primarily involving auto theft. The successful candidate will demonstrate strong leadership, investigative expertise, and a proactive approach to mitigating auto theft activities.

What you will do:

  • Lead, mentor, and manage a team of up to eight investigators, providing guidance and support in handling complex and organized crime cases.
  • Partner with leadership to improve processes and implement strategies to mitigate auto theft activities and prevent future occurrences.
  • Oversee the selection, onboarding, and performance of external contract investigators.
  • Present findings and recommendations to senior management and other stakeholders.
  • Conduct training sessions for team members and other relevant staff on auto theft investigation techniques and best practices.
  • Stay updated on the latest trends, technologies, and methodologies in organized crime and auto theft prevention.
  • Collaborate with cross-functional teams, including Legal, Product, and Protection, to address auto theft issues comprehensively.

Your profile:

  • Strong leadership and team management skills.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in investigative tools and technologies.
  • Strong written and verbal communication skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Willing to work outside of normal hours occasionally.
  • Can quickly adapt to new technology, workflows, and systems.
  • Team player with a positive attitude, high energy, high integrity, and ethics.
  • Demonstrates Turo’s values through work product and within day-to-day team interactions.

The Phoenix base salary target range for this full-time position is $83,000 - $100,000 equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in this location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process.#LI-ZS1

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$94k-122k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

07/31/2024

WEBSITE

turo.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

1,000 - 3,000

FOUNDED

2009

TYPE

Private

CEO

THOMAS SYLVESTER RILEY

REVENUE

$50M - $200M

INDUSTRY

Utilities

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Turo is a carsharing marketplace that allows users to rent cars.

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