Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day. To clean all public guest room areas of the hotel as assigned. To promote good public relations. Essential Functions and Responsibilities Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests. Follow and adhere to all policies and procedures as set forth by the Housekeeping Department Follows proper etiquette when communicating over the radio Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways Handle guests with excellent guest relations skills Clean back-of-the-house windows as needed Vacuum guest hallways daily Use proper chemicals when cleaning as described by the department’s procedures Attend all departmental meetings as scheduled Perform all duties in a timely and efficient manner Maintain linen closets clean, stock and organize Bring trash to compactor at the end of the day Responsible for washing guest room glassware and delivered to linen closets Responsible for bringing dirty glassware to housekeeping at the end of the shift Perform all other duties as directed by management that are consistent with the policies and procedures of the company Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance Is polite, friendly, and helpful to the guests, management, and fellow team members Attends all appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment, and work area Executes emergency procedures in accordance with hotel standards Complies with safety regulations and procedures Complies with hotel policies and rules Recycles whenever possible Remains current with hotel information and changes Supportive Functions and Responsibilities Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Complies with hotel uniform and grooming standards Qualifications Previous experience an asset Able to work as part of a dynamic quality-driven team Basic English language skills Requires extensive standing, walking, lifting and bending Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift Able to work a flexible schedule, including weekends and holidays Must be customer-service orientated and have excellent hospitality skills Physical Demands It is required by this position that one will be: On their feet over 2/3 of the time Walking over 2/3 of the time Using hands to handle, feel or point over 2/3 of the time Stooping, kneeling, crouching, crawling 1/3 of the time Using their listening and communication skills 2/3 of the time. Able to push, pull, and carry 150 lbs There are special vision requirements that we ask for and they are: Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.