1 Patient Services Representative- Twin Cities Orthopedics Job in Osseo, MN
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Patient Services Representative- Twin Cities Orthopedics
$41k-53k (estimate)
Full Time | Ambulatory Healthcare Services
6 Days Ago
Twin Cities Orthopedics is Hiring a Patient Services Representative- Twin Cities Orthopedics Near Osseo, MN
Job Details
DescriptionThe Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner.
This is a full-time position working variable hours between 6:00 am and 6:00 pm M-F. This role will be based out of our Maple Grove and Robbinsdale locations.
A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions
DescriptionThe Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner.
This is a full-time position working variable hours between 6:00 am and 6:00 pm M-F. This role will be based out of our Maple Grove and Robbinsdale locations.
A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions
- Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
- Verify and document insurance information as defined by current business practices
- Accurate and timely scheduling of new and existing patients in the current practice management system
- Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
- Chart preparation and management
- Maintain a working knowledge of health care plan requirements and health plan networks
- Maintain timely communication with patients, families, and staff
- Assist in various areas of the clinic as needed
- Any and all other duties as assigned
- High School diploma/GED or equivalent
- Proficient in Microsoft Word, Outlook, and Excel
- Customer Service experience required
- Administrative or Medical Office experience preferred
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations, if required
- Integrity - Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
- Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
- Clinic setting
- Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$41k-53k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/11/2024
WEBSITE
tcomn.com
HEADQUARTERS
EAGAN, MN
SIZE
500 - 1,000
FOUNDED
1951
CEO
TROY SIMONSON
REVENUE
$200M - $500M
INDUSTRY
Ambulatory Healthcare Services
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