The General Manager is responsible for delivering the highest customer service to increase sales, profitability, and the success of the franchise through: overseeing the hiring, training and motivation of franchise employees; overseeing and executing marketing and sales plans; controlling costs and improving profitability; and consistently exceeding customer expectations. Applicants should have strong knowledge of functional support areas, including: our core business, human resources, training, marketing, finance, and payroll.

What We Offer

· Pay range: $50,000 - $60,000 annually profit share bonus!

· Group health insurance available

· Paid Time Off

· Use of a company vehicle during work hours

· Work with an awesome team!

Responsibilities

· Establish systems, policies and procedures for key areas

· Drive continual improvement of key areas of the business

· Oversee vendor agreements and contract negotiations to ensure strong working relationship and cost reductions where necessary

· Work with sales staff to develop and execute the franchise sales plan.

· Work with the move operations manager to ensure the profitability of moves as well as exceptional customer service

· Responsible for establishing staffing requirements, conducting interviews, new hire process and training of new employees

· Responsible for employee accountability and adherence to franchise system standards and policies

· Responsible for employee development, accountability and corrective action programs

· Ensure franchise compliance with all DOT regulations and FMCSA guidelines

· Ensure and recommend the appropriate training and development programs for staff offered through STICK MEN UNIVERSITY® to further the knowledge of the system

· Drive communication upward through monthly reports of all functional areas for executive review

· Responsible for the direction and day-to-day supervision of all management and office staff

· All other duties as assigned.

Who were looking for

· Experience in management roles, leadership positions or other relevant fields required

· Must have a valid driver’s license and be approved by insurance to operate company vehicles

· Must be able to pass a background check and drug test

· Must be knowledgeable regarding DOT regulations, HR compliance and related fields

· Excellent project management skills

· Excellent oral and written comprehension and communication skills

· Excellent organizational and time management skills

· Demonstrated ability to lead by example to motivate, develop, and direct people

· Strong team building skills

· Must be able to manage effectively when faced with difficult situations.

· Ability to assess the performance of self, employees, and franchise to make improvements or take corrective actions

· Strong decision-making ability and problem-solving skills

· Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core value

· Must be proficient with computers and using technology to improve compliance, safety and performance of the franchise location.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person