2 help desk level 1 Jobs in cherry hill, nj
Jobs Malaysia - Two95 HR HUB is Hiring a Help Desk Level 1 Near Cherry Hill, NJ
Position - Contract (6 Months)
Location - Cherry Hill, NJ
Rate - $Open (Best Possible
RequirementsResponsibilities:
- Participate in project planning and scheduling.
- Ensure assigned project tasks are completed completely and on time.
- Ensure proper documentation, notification, and escalation of all incidents.
- Communicate with clients by phone, email, and in person.
- Troubleshoot and resolve system hardware and software problems.
- Identify and troubleshoot issues related to routing, switching, Activity Directory, DHCP and DNS.
- Performs other duties and responsibilities as assigned by the Project Lead.
- 3 years related work experience or BS in Information Systems or related field.
- Must exhibit a clear, friendly, professional phone manner.
- Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
- Able to handle multiple assignments with attention to detail.
- Microsoft Windows Desktop Operating Systems
- Windows Server, Active Directory, Group Policy, Mac OSX, SMB network equipment.
- Experience with Microsoft Office 365.
- Must type a minimum of 40 words per minute.
- Must have reliable transportation.
- Must be able to physically lift and move existing and new PC system components.
Job Summary
Full Time
$51k-63k (estimate)
06/02/2024
09/16/2024
The following is the career advancement route for Help Desk Level 1 positions, which can be used as a reference in future career path planning. As a Help Desk Level 1, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Level 1. You can explore the career advancement for a Help Desk Level 1 below and select your interested title to get hiring information.
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