Summary

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Responsible for patient triage.

Manages normal, uncomplicated antepartum and postpartum patients. Performs comprehensive initial and ongoing assessment upon each patient encounter, providing safe, effective and comprehensive health care.

Must meet productivity standards for seeing adequate number of patients.

Must code visits correctly for payment to clinic.

Assists in the development of policy as relates to the care of the client in the clinic setting.

Ability to communicate and interpret age specific responses and treatments.

Participates in CPI program. Maintains compliance, is knowledgeable, and utilizes the guidelines of all state and federal laws and regulations as they pertain to the position including, but not limited to; Health Insurance Portability Accountability Act (HIPAA), Scope of Practice, Accreditation Standards, Occupational Safety and Health Administration (OSHA), Bureau of Primary Health Care/ Health Resources and Services Administration (BPHC/HRSA), National Committee for Quality Assurance/Patient Centered Medical Home (NCQA-PCMH), Centers for Medicare and Medicaid Services (CMS), Clinical Laboratory Improvement Amendment (CLIA), Joint Commission on Accreditation of healthcare Organizations (JCAHO), and other HRSA related regulatory functions and/or agencies that Family Circle of Care participates in.

Performs duties as required or assigned for specific operational purposes for which they are qualified to perform.

Patient Centered Responsibilities

Ability to involve family in decision making on plan of care when appropriate.

Ability to assess, interpret and provide age specific care.

Reviews history, physical, laboratory and psychosocial findings to determine current risk status at each patient visit. Documents pertinent subjective and objective findings of health condition and formulates management plan and communicates plan to patient.

Supervisory Responsibilities

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Diversity - Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; inspires the trust of others; works with integrity and principles; upholds organizational values.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Equipment
Working knowledge of clinical equipment i.e. scales, thermometers, dynamap, nebulizers, glucose meters, pressure monitors, basic bedside ultrasound imaging and any other point of care testing equipment.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Excel Spreadsheet software; Microsoft Word Processing software; Internet Explorer Internet software and Electronic Medical Record experience. EPIC experience preferred.

Certificates, Licenses, Registrations

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.