We are seeking an Assistant Manager (Bilingual/Spanish) to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.

Responsibilities:

• Supervise team of retail sales workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees 
• Track monthly results and trends for business forecasting
• Resolve escalated customer complaints 

​ Qualifications:

• High School Diploma or equivalent (GED).
• Two or more years progressive work experience in sales and/or retail operations.
• Strong time management skills that include the ability to organize and prioritize tasks, as well as meet deadlines of multiple projects with various completion dates.
• Experience in leading sales and operations in a retail store.
• Flexibility to perform different tasks based on day-to-day business needs.
• Ability to build effective partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing, and presentation skills.
• Ability to read, write and speak the English language to communicate with associates and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner.
• Detail-oriented and a good problem solver.
• Intermediate level of Microsoft Office (Word, Excel, PowerPoint) and Windows-based systems/applications.
• Flexible in working a varied schedule including regular nights, weekends, and holidays.
• Ability to travel to other locations when needed or directed.
• Demonstrated success to lead and empower others to succeed in a goal- and incentive-based work environment.
• Experience in providing training and guidance to peers.