OVERVIEW

The Program Assistant, Education will work with team members in various education programs intended to engage a diverse population of learners. This may include assisting with various administrative tasks, as well as direct services provided to USCRI’s clients. The successful candidate must be committed to immigration and human rights issues and be able to conduct advocacy, education, and other outreach activities.

DUTIES AND RESPONSIBILITIES

• Assist clients in accessing childcare, transportation and other services to facilitate client participation in various education programs;
• Assist Case Mangers with file maintenance by updating case management systems, reporting databases, and physical files; maintain confidentiality of information
• Collaborate with case managers and other staff to confirm appropriate services are in place;
• Build positive rapport with all refugee and immigrant communities and identify and assess opportunities for education within targeted communities.
• Helping deliver culturally and linguistically appropriate supports; and
• Perform other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

REQUIREMENTS

• High School Diploma or GED
• Bilingual/multilingual ability is strongly preferred;
• Must have a valid driver's license, insurance, clean driving record and personal transportation;
• Knowledge of Microsoft 365 (Outlook, Word, Excel, SharePoint) and database programs a plus;
• Excellent written and oral communication skills and the ability to organize, prioritize, and work independently as well as in collaboration with others is required;
• Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds;
• Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people; and
• Good sense of humor and pleasant, diplomatic manner is desired.

TRAINING REQUIREMENTS

• Satisfactory Completion of USCRI’s Orientation and Training;
• Satisfactory completion of annual mandatory training; and
• Complete additional training and job duties as identified by supervisor(s), program director or Human Resources

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.