1 IT Specialist Job in Hyattsville, MD
U.S. Department of the Treasury is Hiring an IT Specialist Near Hyattsville, MD
As An IT Specialist, You Will
- Respond to complex IT incidents and service requests, providing appropriate and prompt solutions. Analyze and troubleshoot difficult issues dealing with system issues, communications, and operational problems relating to Fiscal Service's messaging solution. Recommend and/or implement corrective actions. Work individually, as a team and with the agency's office of Information and Security Services (ISS) staff, to identify variables and possible fixes.
- Install the necessary enterprise messaging solution hardware, software, and update and configure the hardware and software to ensure the security, interoperability and interconnectivity to and from each component.
- Identify complex problems with the Fiscal Service messaging solution. Develop methods, approaches, or procedures for solving problems. Analyze evidence of failures to determine probable causes.
- Evaluate enterprise message systems to test, modify, or improve existing enterprise messaging services for Fiscal Service. Monitor the performance and efficient use of the Fiscal Service messaging solution.
- Identify and define business or technical requirements for the messaging solution system hardware and software and any other customer requested requirements.
RequirementsConditions of Employment
- A one-year probationary period may be required.
- Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
- Public Trust - Background Investigation will be required.
- Obtain and use a Government-issued charge card for business-related travel.
- This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
- Please refer to "Conditions of Employment."
- Click "Print Preview" to review the entire announcement before applying.
- Must be U.S. Citizen or U.S. National.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Specialized ExperienceFor the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes performing work that involves the planning, installation, configuration, testing, implementation, and management of the systems environment in support of the organization's messaging solutions and business needs.
Examples of such experience for the GS-12 level could include:
- Experience as a system administrator responsible for supporting an enterprise messaging and collaboration solution to include on site or cloud based email systems; OR
- Experience as a system administrator for enterprise-wide collaboration tools (e.g. Microsoft Teams)
In addition to meeting specialized experience, applicants must have proficiency in each of the four competencies listed below.
- Attention to Detail, such as identifying problems with messaging and collaboration solutions.
- Customer Service, such as working with customers to develop requirements and scope, and advising on capabilities with messaging and collaboration solutions.
- Oral Communication, such as providing technical guidance and instruction to a variety of users.
- Problem Solving, such as developing methods or procedures for solving IT problems.
For the GS-12, you must have been at the GS-11 level for 52 weeks.
Education
This job does not have an education qualification requirement.
Additional information
Other Information
- Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a bargaining unit position.
- The following locations are represented by their corresponding NTEU chapter: Parkersburg, WV - NTEU Chapter 190; Hyattsville, MD/Washington, DC - NTEU Chapter 202; Austin, TX - NTEU Chapter 214; Birmingham, AL - NTEU Chapter 220; Philadelphia, PA - NTEU Chapter 223; Kansas City, MO - NTEU Chapter 225
- This position is a non-sensitive, moderate risk, public trust position.
- We offer opportunities for telework, per signed agreement.
- We offer opportunities for flexible work schedules.
- Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits
Read more
Job Summary
Part Time
$85k-104k (estimate)
06/08/2024
07/05/2024
treasury.gov
Washington, DC
>50,000
Related Companies
The job skills required for IT Specialist include Customer Service, Planning, Problem Solving, Installation, Attention to Detail, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Specialist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on IT Specialist job description and responsibilities
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