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Job Title: IT Service Management (ITSM) CMDB Engineer
Type: Contract to hire
Duration: 3 Months CTH
Location: Phoenix, AZ - Hybrid role
Pay Range: $50 to $60 - depending upon experience
Key technologies: CMDB/CSDM
PURPOSE OF THE JOB
Develops, manages, and improves the processes and performance related to the ServiceNow Configuration Management Database (CMDB). Drives the expansion and maturation of the Configuration Management Database (CMDB) while ensuring daily end-to-end delivery of Configuration Management (CM) services. Ensures correctness, completeness, and currency of the data in the CMDB through administering ServiceNow Discovery, building out Service Maps and performing ongoing maintenance and governance oversight of CMDB data in alignment with the Common Services Data Model (CSDM). Responsible for delivering a well-maintained service aware CMDB that will help: eliminate outages, significantly reduce time to remediate outages, retain/ensure compliance, avoid security and audit fines, decision makers and technical staff understand important service contexts when making decisions, improve risk assessment and reporting, and track software license and cloud costs.
REQUIRED QUALIFICATIONS
Required Education
High-School Diploma or GED in general field of study
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Full Time
$69k-84k (estimate)
07/01/2024
07/18/2024
russelltobin.com
MANHATTAN, NY
25 - 50
Private
LEO RUSSELL
<$5M
Business Services
Russell Tobin provides recruitment and staffing advisory services for accounting, administrative, banking and finance and supply chain sectors.
The following is the career advancement route for Information Technology Service Management Specialist positions, which can be used as a reference in future career path planning. As an Information Technology Service Management Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Service Management Specialist. You can explore the career advancement for an Information Technology Service Management Specialist below and select your interested title to get hiring information.