37 Medical Support Assistant Jobs in Bedford, MA
U.S. Department of Veterans Affairs is Hiring a Medical Support Assistant Near Bedford, MA
Learn more about this agency
Help
Duties
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf
The purpose of this position is to serve as an Advanced Medical Support Assistant (MSA), for Outpatient Clinical Support at the VA Bedford Healthcare System, VA New England Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the Sections.
- Collects and updates insurance information from Veterans, family members and other eligible patients. .
- Prepares correspondence and memos as needed.
- Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
- Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
- Promotes Veteran registration for and utilization of Heal the Vet (MHV)
- Stocks basic office supplies for the clinical area.
- Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
- Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.
- Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
- Assures that all appropriate VA forms are used correctly, and regulations followed.
- Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.
Pay: Competitive salary and regular salary increases when setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
Telework: Not Available.
Virtual: This is not a virtual position.
Functional Statement #: F1390
Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not required.
Notifications:
- This position is covered by a special rate.
- This position is in the Excepted Service.
- This position is a NAGE Bargaining Unit position.
- Due to a critical staffing shortage, 38 U.S.C.
- 7412 waives the requirement to apply Veterans' preference for this job announcement.
- Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
RequirementsConditions of Employment
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- English Language Proficiency: MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
- Experience and Education:
OR
- Education. One year above high school
- Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
Grade Determinations:GS-5(1) Experience: One year of experience equivalent to the GS-4 grade level; OR(2) Education: Four years of education above high school AND Candidates must demonstrate all of the Knowledge, Skills, and Abilities for GS-05:
- Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
- Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
- Ability to schedule medical appointments in a clinical setting.
- Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
- Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
- Possess skills in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
Physical Requirements: See VA Directive and Handbook 5019.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Read more
- Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
VA Bedford Healthcare System
200 Springs Road
Bedford, MA 01730
US
Job Summary
Full Time
$41k-49k (estimate)
06/19/2024
07/13/2024
ceomoph.org
Zephyrhills, FL
<25
Related Companies
The job skills required for Medical Support Assistant include Customer Service, Scheduling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Support Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Support Assistant. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Medical Support Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Medical Support Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Medical Support Assistant job description and responsibilities
Calling on advanced medical terminology and health care process knowledge, they collaborate with a range of providers, carry out tasks to ensure patient flow and provide Veteran care support.
03/06/2022: Tuscaloosa, AL
As a result, medical support assistants will be needed to help care for patients.
03/27/2022: Portland, OR
They provide vital support to medical professionals, ensuring that they can focus on treating patients while also handling administrative tasks.
01/29/2022: Newport News, VA
They keep patients' medical records up to date and record a variety of medical data.
02/05/2022: Albany, NY
Review patient medical records for accuracy prior to scheduling appointments, use various office automation programs to complete forms for patient files.
02/15/2022: Columbus, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Medical Support Assistant jobs
Some employers hire entry-level medical support assistants with only a high school diploma or GED certificate.
01/20/2022: Modesto, CA
A successful medical support assistant should have excellent administrative and data entry skills.
03/13/2022: Salt Lake City, UT
Medical support assistants will need to adapt their skillset to meet the needs of patients.
02/18/2022: Anchorage, AK
Administrative experience and basic knowledge of medical terminology would keep you ahead in this role.
04/08/2022: Oakland, CA
All medical assistants should know how to keep equipment sterile and to maintain a strong practice of doing so.
01/30/2022: Benton Harbor, MI
Step 3: View the best colleges and universities for Medical Support Assistant.
Similar Jobs
Popular Articles
