9 Program Support Assistant (OA) Jobs in White, OR
U.S. Department of Veterans Affairs is Hiring a Program Support Assistant (OA) Near White, OR
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Duties
Duties include but not limited to:
- The work requires knowledge of the operations, procedures, and techniques associated with the MoPOC program. The incumbent serves as the primary point of contact for patients utilizing MoPOC services within the local service area and manages clinical schedules across CBOC based, home-based, telephone-based, and telehealth-based settings.
- The incumbent provides support, guidance, and assistance to one or more clinicians covering one healthcare system, including multiple CBOCs in a given area. This includes assistance with route planning, data collection, prosthetic device and component procurement, management of patient interactions for the coordination of care, maintenance of an inventory management system, coordination of vehicle maintenance services and tracking of clinician training schedules. Incumbent is responsible for managing mobile clinical scheduling using appropriate geo-mapping software to maximize efficiencies in route-planning.
- The incumbent must build and manage several clinics electronically using existing administrative software tools, as well as coordinate the availability and management of clinical space for clinicians in multiple CBOCs, along with patient home visits and other off-site patient visits as needed (e.g., assisted living facility). Incumbent assists with implementation of VA Video Connect technology to facilitate telehealth appointments between clinicians and patients.
- He/she communicates with appropriate purchasing staff to ensure smooth timely procurement of all purchases required by clinical staff. The incumbent will manage ordering, receiving, and ensures that field-based clinicians receive goods necessary for patient care (e.g., prosthetic parts), frequently by boxing and shipping medical goods.
- The incumbent is an area point of contact for patients seeking mobile Prosthetic care or having other inquiries and will appropriately direct patients to appropriate levels of care or seek appropriate assistance in doing so. The incumbent must coordinate with VA travel for Veterans that require assistance in traveling to CBOCs to receive MoPOC care.
- Incumbent will monitor clinical productivity by tracking numbers, types, length, and complexity of patient encounters, and will compile reports based on those activities. Incumbent must regularly review clinical mapping to ensure that provider workload is accurately captured, and he/she must use existing administrative tools to ensure that encounters are captured and correctly coded. Incumbent will produce recurring and/or canned reports on clinician workload. Incumbent ensures that the clinical staff adheres to applicable reporting requirements. Incumbent reviews protocols for collection data and provides recommendations as necessary to improve processes.
- Incumbent plans and/or accomplishes special projects. The incumbent is responsible for the coordination and completion of projects which may include coordinating efforts for local MoPOC public relations opportunities, revising routes for local MoPOC staff in response to clinic usage data, or periodic follow-up for updating of SOPs and MoPOC policies. Incumbent is responsible for preparation of information requested for various oversight inspections such as for Joint Commission, OIG, ABC, etc. such as both internal & external policy, QI data, meeting minutes, and other required documents.
- The incumbent is a point of contact for the local MoPOC program and must respond to, or appropriately refer, questions and concerns that will range from simple to complex in nature, from individuals within and outside the VA organization. The incumbent must provide accurate and appropriately detailed information about MoPOC, its functions and standard operating procedures, appropriately manage sensitive information, and communicate effectively with individuals with medical and non-medical backgrounds.
Work Schedule: Monday - Thursday, 7:00am -5:30pm
Position Description Title/PD#: Program Support Assistant (OA)/PD103720 and PD103730
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. The incumbent may need to lift prosthetic supplies and components weighing up to 20 pounds several times per day.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
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RequirementsConditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
For GS-6
- Specialized Experience: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:
- Ability to communicate well orally and in writing;
- Ability to present information, gather information, make recommendations and coordinate with services/department;
- Knowledge of the human anatomy and physiology;
- Utilization of Microsoft Office;
- Knowledge and experience in utilizing software suites for data collection, patient care, cost tracking, and for monitoring metrics.
- Specialized Experience: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:
- Ability to communicate well orally and in writing;
- Ability to present information, gather information, make recommendations and coordinate with services/department;
- Knowledge of the human anatomy and physiology;
- Utilization of Microsoft Office;
- Knowledge and experience in utilizing software suites for data collection, patient care, cost tracking, and for monitoring metrics;
- Knowledge in fund control point; and
- Ability to multi-task.
Education
There is no educational substitution for the GS-06 and GS-07 levels.Additional information
Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
This job opportunity announcement may be used to fill additional vacancies.If you are unable to apply online and request information about the Alternate Application process, please contact the Agency Contact listed for this Job Opportunity Announcement (JOA).Read more
- Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
VA Portland Health Care System
3710 Southwest US Veterans Hospital Road
Portland, OR 97239
US
Job Summary
Full Time
$47k-58k (estimate)
06/08/2024
07/05/2024
ceomoph.org
Zephyrhills, FL
<25
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The job skills required for Program Support Assistant (OA) include Planning, Coordination, Onboarding, Communicates Effectively, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Support Assistant (OA). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Support Assistant (OA). Select any job title you are interested in and start to search job requirements.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Program Support Assistant jobs
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Look at some of the specific skills of program support assistant need to have.
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