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Program Support Assistant
$50k-67k (estimate)
Full Time 3 Days Ago
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U.S. Department of Veterans Affairs is Hiring a Program Support Assistant Near Erie, PA

SummaryThe Program Support Assistant position provides administrative support for the Nurse Managers, Community Living Centers (CLC) and the Geriatrics and Extended Care (GEC) Committee, and Erie V AMC Nursing Services. The incumbent manages all office activities and provide administrative/clerical support to the Nurse Managers of the CLCs GEC Committee, QAPI, unit-based committees and Pathways to Excellence (PTE) activities.
Learn more about this agency
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Duties

Work Schedule:
Monday - Friday 7:30am-4:00 pm
Position Description/PD#: Program Support Assistant/PD025980
Major Duties Include but not limited to:
  • Coordinate the timely completion and submission of all action items due for the CLC and committees as noted.
  • Coordinate and schedule interviews for job candidates for the CLC.
  • Analyze data, compilation, collection, reports and provide program support and administrative assistance to the CLCs and GEC Committee. Resolve problems associated with the data analysis, administrative and clerical work of the office.
  • Provide a complete range of program support which includes customer service coordination, scheduling appointments for the Geriatric Evaluation Management
  • (GEM) clinic Managers through appropriate channels, data analysis, graphing, key control, and timekeeper duties for the CLCs.
  • Maintain and manage completion of employee time cards.
  • Serve as GEC Automated Data Processing Application Coordinator (ADP AC).
  • Assist in collection, compilation and/or tracking of data and statistical information in support of the organization's GEC operations.
  • Perform a basis analysis of the data and generates a variety of reports.
  • Review documents, reports and ensure data entry is complete and accurate.
  • Maintain automated system of GEC specific data to track items such as project progress reports, compliance strategies etc.
  • Maintain a variety of files for administrative and professional activities including VA Central Office (V ACO) directives, local directives and policies, administrative and policy manuals, reports, Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Office of Inspector General (OIG), and the Long-Term Care Institute (LTCI).
  • Perform work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the organization.
  • Perform a variety of administrative duties.
  • Coordinate the timely completion of all meeting minutes and maintains tracking of approvals and committee minutes and agendas.
  • Integrate several types of software to generate specific working documents and forms such as spread sheet, database, word processing, graphics and other similar products. Selects appropriate system, application and format. Prepare materials for publications such as pamphlets, forms, graphs, technical manuals or comparable items.
  • Schedule appointments, coordinate meetings and/or schedule conferences for Managers.
Compressed/Flexible: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD025980
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report:
Not required
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RequirementsConditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/27/2024.
You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Maintains and manages completion of employee time cards,
    • Uses software applications to draw information to prepare/assist in preparation of reports.
    • Performs proficient clerical support, ensuring appropriate administrative processes are maintained;
    • Provides general telephone and visitor referral services;
    • Prepares, composes, or reviews correspondence prepared for the purpose of obtaining or supplying information;
. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education was obtained in an accredited business, secretarial or technical school, junior college, college or university. Transcripts are required.
OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 60 semester hours (2 years) is creditable. If you qualify by a combination, your experience must be detailed in your resume and transcripts are required.

Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, or driving an automobile, etc. No specific physical demands are required to perform the work.
Work Environment: The work environment involves everyday risks or discomforts which require normal safety precautions typical or such places as offices, meeting and training rooms or other hospital areas. The work area is adequately lighted, heated and ventilated. May require occasional travel and may be to locations that may present as uncontrollable environments.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note:
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
Read more
  • Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Erie VA Medical Center
135 East 38th Street
Erie, PA 16504
US

Job Summary

JOB TYPE

Full Time

SALARY

$50k-67k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/20/2024

The job skills required for Program Support Assistant include Customer Service, Coordination, Administrative Support, Onboarding, Data Entry, Personnel Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Support Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Support Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Program Support Assistant positions, which can be used as a reference in future career path planning. As a Program Support Assistant, it can be promoted into senior positions as a Systems Support Assistant, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Support Assistant. You can explore the career advancement for a Program Support Assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Program Support Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Program Support Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Program Support Assistant job description and responsibilities

Responsible to provides daily assistance in support of one or more programs for a non-profit organization, including fundraising, budgeting, research, and community outreach.

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Perform administrative functions using their knowledge of programs and applications.

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Program Support Assistant also schedules meetings or special events and answers questions from donors.

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Responsible for a wide range support tasks to ensure the office are running smoothly.

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Assists in the creation of promotional materials or solicitations/informational mailings.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Program Support Assistant jobs

The department may rely on the program support assistant to do a significant amount of writing and research, which may mean that a hiring manager will want the assistant to hold a college degree.

02/26/2022: Oakland, CA

A good program support assistant will be able to comfortably and manage both their time and their employer’s time.

02/19/2022: Fort Smith, AR

Develop competencies required to meet the needs of the organization.

01/30/2022: Winston Salem, NC

Program support assistant are expected to perform a wide range of tasks on a regular basis, they must employ a wide range of skillsets.

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Look at some of the specific skills of program support assistant need to have.

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Step 3: View the best colleges and universities for Program Support Assistant.

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