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FAMILY CARE PROGRAM MANAGER
U.S. Marine Corps Quantico, VA
$107k-136k (estimate)
Full Time | Defense 2 Months Ago
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U.S. Marine Corps is Hiring a FAMILY CARE PROGRAM MANAGER Near Quantico, VA

Duties

  • Uses expertise in family care support services to provide oversight of and monitor: the Exceptional Family Member Program and support services, the Children, Youth and Teen Program, facilities and services and the School Liaison assistance Program.
  • Monitors project activities to mitigate risks and maximize resources that can have effects on operations and large groups of people.
  • Provides expert level guidance on: developing and providing responsive programming to support Active Duty Members with exceptional family members and assisting in identification and placement of military families at duty stations with exceptional family members; oversight of and management of policy, resources and facilities to support military children, youth and teen programs and oversight of regulatory and policy guidance on school age educational initiatives, educational plans and integration of programming with the MCCS strategic plan.
  • Management - Serves as a Program Manager and recognized expert to independently oversee day-to-day operation of the ongoing Family Care Program of large scope and/or involving significant diversity, difficulty, and responsibility. Develops operational guidelines for the full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available. Develops, modifies or provides input to program plans providing best of current successful projects to stimulate development and improvement of programs. Implements high visibility or complex program plans that significantly affect overall operation and credibility of the local agency to meet Marine Corps Community Services objectives. Coordinates and integrates activities that require negotiation with representatives inside and outside the organization, and resolution of conflicts and controversial disputes over applicability of guidelines and operation of programs.
  • Monitors project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people. Implements or maintains quality assurance processes.
  • Continuously assesses program operations. Monitors progress toward organizational goals and evaluates and adjusts improve the program. Identifies problems, determines accuracy and relevance of information, and uses sound judgment to generate and evaluate alternatives and to make recommendations to improve programming. Stays abreast of current methods, metrics, tools and techniques. Recommends new approaches designed to make desirable changes in program administration and operation based on personal knowledge of the broad specialized area and personal evaluation of pending needs, trends, and resources. Organizes work, sets priorities, and determines resources requirements.
  • Develops minimum standards governing the program, policy, procedures and personnel. Explains regulatory and legal requirements relevant to problem situations. Develops minimum standards to apply methods and techniques to new operations; to incorporate new services into existing programs; to establish new or expanded services for patron groups having special problems or situations.
  • Supervision - Directly supervises NF-02, NF-03 and NF-04 full performance level employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action.
  • Budgeting - Formulates, administers and monitors the operating budget for the Family Care program. Identifies and establishes cost centers. Monitors expenses. Establishes proactive controls to ensure budgetary objectives are met. Takes corrective action when budget variances occur. Computes financial data and statistics to prepare reports and forecast budgets for execution of plans. Analyzes profit and loss statements to identify discrepancies, needs, opportunities, and efficiencies and initiates new practices and plans to operate more effectively. Compares current and historical data to determine trends and anticipate future requirements. Presents financial briefs and reports to executive level personnel.
  • This is a white-collar position where occasional lifting up to 20 lbs may be required.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

  • Bachelor's degree in behavioral health, childhood development or a related field appropriate to the work of the position and four years of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. Knowledge of and experience that demonstrates skill to serve as a Program Manager and a recognized expert to independently oversee day-to-day operation of a Family Care program of large scope and/or involving significant difficulty and responsibility that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency.
  • Skill to: develop operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available; determine appropriate products or services to define program scope, requirements and deliverables when customers have complex characteristics or needs; coordinate operations that require combined resources of many divisions and local agencies with conflicting, overlapping and inconsistent requirements and objectives; develop, modify or provide best of current successful projects to stimulate development and improvement of programs; implement high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet objectives; monitor project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people.
  • Skill to supervise employees in the accomplishment of work.
  • Expertise in family care support services to provide oversight of and monitor programs such as: Exceptional Family Member Programs, Children, Youth and Teen Programs, facilities and services and School Liaison assistance Programs.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
  • Education/certification certificate(s), if applicable.
  • If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Varies - Review "OTHER INFORMATION"

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

    Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

    Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

    Agency contact information

    QUANTICO MCCS

    Phone

    703/784-3454

    Email

    mccsquanticohumanresources@usmc-mccs.org

    Address
    QUANTICO MCCS
    MARINE CORPS COMMUNITY SERVICES
    ATTN: PERSONNEL OFFICER
    QUANTICO, VA 221345001
    USA

    Next steps

    All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Job Summary

JOB TYPE

Full Time

INDUSTRY

Defense

SALARY

$107k-136k (estimate)

POST DATE

05/28/2024

EXPIRATION DATE

07/27/2024

WEBSITE

www.marines.mil

HEADQUARTERS

Washington, D.C., District of Columbia

SIZE

>50,000

CEO

Michael Mathewson

REVENUE

>$50B

INDUSTRY

Defense

About U.S. Marine Corps

The U.S. Marine Corps is a branch of the United States Armed Forces charged with conducting task forces on land, at sea, and in the air. It operates with the United States Navy as well as the Army and Air Force. The U.S. Marine Corps headquarters are located in Arlington, Virginia.

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