Location: Burbank CA 91502/Hybrid

Work schedule 4 days & 1 day onsite

Job Description:

• Responsible for leading business architecture projects, providing the bridge between business strategy and process execution on the platform
• Analyze and provide holistic business views of capabilities, end-to-end value delivery, organizational structure and their relationships to business strategies, policies, products and stakeholders
• Partner with functional and technical teams across the enterprise to define, design and deliver robust integrated solutions that deliver business outcomes and align with industry best practices

Responsibilities:

• Accountable for project team delivery and project schedules
• Ensure the business architecture roadmap aligns with our strategic priorities, product roadmap, and program backlogs
• Collaborate with business and end-user communities to understand business process and elicit, define, and document requirements
• Define the priorities of agile team, managing the team backlog, and prioritizing the user stories, defects, and enablers
• Plan and lead projects using Business Process Management and Lean Six Sigma methodologies, including value-stream mapping and DMAIC
• Partner with engineering to develop test strategy and write test cases across the agile testing matrix (Unit, Functional, System, and Non-Functional) to ensure coverage of applicable business processes and system functions
• Collaborate with engineering resources to execute tests, analyze results, and resolve defects
• Collaborate with business partners on implementation, including training, change management, and communications
• Leverage knowledge of the requirements and past project delivery experience to help identify risks and prioritize tasks
• Manage the full lifecycle of assigned projects
• Manage project and departmental budgets and provide monthly forecasts
• Serve as an escalation point for difficult problems and complex inquiries
• Act as a peer group leader to coach and train staff on business analysis, business architecture, standards and processes

Experience:

• At least 8 years of experience managing multiple complex projects for large, multi-national corporation with multiple business units
• At least 5 years of experience leading business architecture, business process management (BPM), or business analysis functions within a large enterprise
• At least 3 years of experience participating workflow, process, or development projects
• At least 3 years of experience with enterprise service management, workflow, or business process automation tools (ServiceNow, Salesforce or Appian preferred)
• Certification in Lean Six Sigma methodologies preferred
• Strong technology background and applicable technology skills
• Knowledge of ITIL v3 or later and ITSM best practices
• Experience as a product owner, driving the outcomes for multiple products or complex features
• Strong communication, writing, and executive presentation skills
• Able to translate complex ideas into understandable strategies, requirements, value statements, and business outcomes

Skills:

• Key areas is to find someone who has experience with stakeholder engagement, management as well as demand management. Service NOW is the key technology. They will be reviewing weekly ideas that come through Service Now and work with product owners to see if it is something they want to move forward with. They would in a sense size up the effort and review the requirements and share that with stakeholders. Knowledge of ITIL- anyone who has worked in the Service Now Space. CMDB and CSDM.
• Minimum of 8 years of progressively complex business systems analysis experience.
• At least 3 years of experience leading enterprise service management, workflow, or business process automation projects

Education:

• BA/BS degree or equivalent experience

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.