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POSITION SUMMARY
After a dealer signs their contract with U.S. Oil, the Customer Account Representative (CAR) becomes their primary day-to-day contact on issues pertaining to store operations, major oil brand offerings, Mystery Shop scores and P3 program upsell opportunities.
The CAR's ultimate goal is customer retention. As such the CAR is responsible for building the relationship with the owner to point where he / she is able to manage the resign process or recommend we part ways.
Additionally, because the CAR is in the territory 70% of the time, he / she is expected to partner with their Business Development Manager (BDM) to identify new site leads and share territory intel (competitive news, business updates, economic updates, etc.).
JOB RESPONSIBILITIES
Visit assigned customers to ensure dealer is following major oil requirements. Provide direction and support to assist dealer(s) to meet major oil requirements (i.
e. Mystery shop programs).
Cold-calling and documenting of leads within Salesforce.com. Includes finding out information such as contract end-dates, primary contact information, etc.
QUALIFICATIONS
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based.
In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.
If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101 .
Last updated : 2024-06-10
Full Time
Retail
$55k-71k (estimate)
06/12/2024
09/07/2024
usventure.com
GERING, NE
1,000 - 3,000
1951
Private
LORI HOERSCH
$500M - $1B
Retail
U.S engages in the distribution and marketing of energy, automotive and lubricant products.
The job skills required for Customer account representative include Customer Service, Communication Skills, Decision Making, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer account representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer account representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer account representative positions, which can be used as a reference in future career path planning. As a Customer account representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer account representative. You can explore the career advancement for a Customer account representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Representative job description and responsibilities
They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.
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Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.
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Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.
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Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.
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Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Representative jobs
Ability to use positive language.
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Have a clear escalation pathway.
01/20/2022: Cleveland, OH
Provide Customer Service Training.
03/15/2022: El Paso, TX
Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.
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Soft skills are necessary for almost every responsibility an account representative has.
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Step 3: View the best colleges and universities for Customer Account Representative.