4 sr quality specialist customer qa Jobs in east hanover, nj
SORT BY
M
U
M
U
Sr. Quality Specialist- Customer QA
$114k-141k (estimate)
Full Time
3 Days Ago
Mondelēz International is Hiring a Sr. Quality Specialist- Customer QA Near East Hanover, NJ
Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.As an individual contributor in RDQ, you are a technical resource and internal expert in areas of critical importance to organization who regularly interacts with senior management. You apply your broad technical knowledge and in-depth knowledge of your technical specialty to identify, define and solve complex business problems.
How You Will ContributeYou will be the point of contact for MDLZ customers from e-commerce, food service, club store, retail, and distributors on quality related topics, ensuring products meet design, food safety and quality policy requirements. In this role, you will support quality to ensure that customers receive consistent responses to their concerns, product technical support to improve customer experience, partner with internal stakeholders to ensure all relevant MDLZ locations meet customer expectation and serve as the key point of contact to communicate the resolution of customer related issues. To excel in this role, you be an implementer of regional and global strategies; identify, report, monitor and direct corrective and preventive actions associated with quality KPIs, and partner with cross-functional internal and external business partners (R&D, regulatory, marketing, business development and manufacturing) to meet our quality agenda. In addition, you will share best practices among manufacturing sites through quality benchmarking; support MDLZ sites with respect to plant investigations, root-cause analysis and follow-up to protect Mondelēz International and our consumers, and; be an ambassador, driving quality and sharing expertise with colleagues to ensure that quality improvement becomes an instinctive culture across the business.
What You Will BringA desire to drive your future and accelerate your career and the following experience and knowledge:
EducationBachelors degree is required
Work schedule:This is a hybrid role with standard working hour
No Relocation support available
Business Unit SummaryThe United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job TypeRegular
Corporate Quality Assurance
Product Quality, Safety and Compliance
How You Will ContributeYou will be the point of contact for MDLZ customers from e-commerce, food service, club store, retail, and distributors on quality related topics, ensuring products meet design, food safety and quality policy requirements. In this role, you will support quality to ensure that customers receive consistent responses to their concerns, product technical support to improve customer experience, partner with internal stakeholders to ensure all relevant MDLZ locations meet customer expectation and serve as the key point of contact to communicate the resolution of customer related issues. To excel in this role, you be an implementer of regional and global strategies; identify, report, monitor and direct corrective and preventive actions associated with quality KPIs, and partner with cross-functional internal and external business partners (R&D, regulatory, marketing, business development and manufacturing) to meet our quality agenda. In addition, you will share best practices among manufacturing sites through quality benchmarking; support MDLZ sites with respect to plant investigations, root-cause analysis and follow-up to protect Mondelēz International and our consumers, and; be an ambassador, driving quality and sharing expertise with colleagues to ensure that quality improvement becomes an instinctive culture across the business.
What You Will BringA desire to drive your future and accelerate your career and the following experience and knowledge:
- Related experience in operations, quality, and/or R&D
- Knowledge of quality systems (HACCP, ISO9001 and FSSC22000) and FDA/FSMA requirements for food manufacture, transportation and storage
- Microbiology and food safety and sanitation experience
- Handling multiple tasks and prioritize
- Communication and leadership skills on cross-functional teams
- Statistical processes, problem-solving, and root cause analysis techniques
- Business acumen and influencing and negotiating
- Previous roles partnering with external partners or managing external communication preferred.
- Auditing certification or equivalent experience is a decided advantage
EducationBachelors degree is required
Work schedule:This is a hybrid role with standard working hour
No Relocation support available
Business Unit SummaryThe United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job TypeRegular
Corporate Quality Assurance
Product Quality, Safety and Compliance
Job Summary
JOB TYPE
Full Time
SALARY
$114k-141k (estimate)
POST DATE
06/23/2024
EXPIRATION DATE
07/14/2024
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
