4 Front Office Services Representative Jobs in Irvine, CA
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Front Office Services Representative
$47k-61k (estimate)
Full Time | Colleges & Universities
2 Weeks Ago
UC Irvine is Hiring a Front Office Services Representative Near Irvine, CA
Who We AreFounded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.
To learn more about UC Irvine, visit www.uci.edu.
The UC Irvine Student Health Center is a comprehensive outpatient clinic staffed with licensed primary care physicians, psychiatrists, licensed clinical social workers, dentists, physician assistants, registered nurse practitioners, and registered nurses. Medical specialists from various disciplines including dermatology, orthopedics/sports medicine, gynecology, internal medicine, and ENT provide on-site consultation on a regular basis. Student Health also offers basic radiology and clinical laboratory services, insurance consultation, and an on-site pharmacy, making SHC a comprehensive and convenient clinic dedicated to serving students.
Your Role on the TeamUnder the general supervision of the Front Office & Health Information Manager schedules patient appointments for the General Medical Clinic, Specialty Clinic and Nurse Clinic using computerized patient scheduling system. Performs administrative and clerical functions related to management of the electronic medical record. Performs administrative and clerical functions related to Front Office Reception.
The Front Office Service Representative is the critical front line position at the Student Health Center. The Front Office is the first encounter for patients that come through the door or call on the phone. A friendly, professional and accommodating personality is essential to the success of the patient experience.
The Front Office Service Representative is instrumental in facilitating patient flow in the clinic. The Front Office Services Coordinator works closely with the nursing team and healthcare providers to manage the day to day functions while focusing on patient care and safety. HIPAA is a primary concern of all staff, and must be respected and is expected to be followed.
Total CompensationWhat It Takes to be SuccessfulIn addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
Required
Closing StatementThe University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.
Consideration for Work Authorization SponsorshipMust be able to provide proof of work authorization
To learn more about UC Irvine, visit www.uci.edu.
The UC Irvine Student Health Center is a comprehensive outpatient clinic staffed with licensed primary care physicians, psychiatrists, licensed clinical social workers, dentists, physician assistants, registered nurse practitioners, and registered nurses. Medical specialists from various disciplines including dermatology, orthopedics/sports medicine, gynecology, internal medicine, and ENT provide on-site consultation on a regular basis. Student Health also offers basic radiology and clinical laboratory services, insurance consultation, and an on-site pharmacy, making SHC a comprehensive and convenient clinic dedicated to serving students.
Your Role on the TeamUnder the general supervision of the Front Office & Health Information Manager schedules patient appointments for the General Medical Clinic, Specialty Clinic and Nurse Clinic using computerized patient scheduling system. Performs administrative and clerical functions related to management of the electronic medical record. Performs administrative and clerical functions related to Front Office Reception.
The Front Office Service Representative is the critical front line position at the Student Health Center. The Front Office is the first encounter for patients that come through the door or call on the phone. A friendly, professional and accommodating personality is essential to the success of the patient experience.
The Front Office Service Representative is instrumental in facilitating patient flow in the clinic. The Front Office Services Coordinator works closely with the nursing team and healthcare providers to manage the day to day functions while focusing on patient care and safety. HIPAA is a primary concern of all staff, and must be respected and is expected to be followed.
Total CompensationWhat It Takes to be SuccessfulIn addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
Required
- General Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
- Must possess appropriate judgment and ability to maintain patient confidentiality and privacy.
- Experience in exercising independent judgement, tact, and diplomacy.
- Strong customer service skills and ability to communicate clearly and tactfully with students, staff and other diverse groups of people.
- Ability to establish and maintain cooperative working relationships with clinicians, staff and the public.
- Detail oriented with good organizational and planning skills and ability to manage multiple tasks simultaneously; ability to work in a busy environment with multiple interruptions.
- Demonstrates effective time management to promote productivity and cost efficiency.
- Proficiency using personal computer, including office-related software. Excellent telephone etiquette.
- Ability to understand and adhere to established appointment scheduling guidelines.
- High level of skill entering data into computer while talking to patients.
- Experience navigating and effectively using a large information database.
- Ability to learn new skills in response to workplace changes.
- Clinical knowledge and judgment sufficient to be able to schedule medical appointments appropriate to the patient's needs, with appropriate specialty & provider and length of appointment time.
- Working knowledge of medical terminology and ability to understand content of a medical record sufficiently to scan laboratory reports, x-ray reports and other clinical documents in the EMR system.
- Experience working with electronic medical records.
- 1-3 years Experience working in a medical/health care environment
- This position’s schedule is M-F and during traditional work hours, however, weekend or non-traditional work hours may be required for special projects or busy times of the year, or when strict deadlines must be met. In the case of extended hours, this position may be required to work those hours.
- Employment in this position is contingent upon successful completion of a Department of Justice (DOJ) Live Scan background check, verification and continued monitoring or licensure as it applies to the position, and successful completion of our background review or credentialing process, as appropriate to the position.
- The employee must comply with OSHA, CA/OSHA, and CDC recommendations and requirements regarding vaccination and testing of healthcare employees. This includes, but may not be limited to; current hepatitis B immunizations, annual flu vaccinations, and annual tuberculosis screening. The employee must comply with CDPH and UC COVID-19 Vaccine Policy, by providing proof of Full Vaccination or submitting a request for Exception.
- Per the UC Ethics Briefing, the employee is responsible for reporting any and all potential conflicts of interest to their supervisor in a timely manner.
- Background Check and Live Scan
- Legal Right to work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Closing StatementThe University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.
Consideration for Work Authorization SponsorshipMust be able to provide proof of work authorization
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$47k-61k (estimate)
POST DATE
09/02/2024
EXPIRATION DATE
10/28/2024
WEBSITE
uci.edu
HEADQUARTERS
IRVINE, CA
SIZE
7,500 - 15,000
FOUNDED
1965
CEO
TOM SESARIO
REVENUE
$10M - $50M
INDUSTRY
Colleges & Universities
Related Companies
About UC Irvine
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. As a top 10 public university, UCIs unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways. With more than 36,000 students, 1,340 faculty members and 11,622 staff, UCI is among the most dynamic campuses in the University of California system. I...ncreasingly a first-choice campus for students, UCI ranks among the top U.S. universities in the number of undergraduate applications and continues to admit freshmen with highly competitive academic profiles. Orange Countys second-largest employer, UCI generates an annual economic impact on the county of $5 billion. http://www.uci.edu/
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