9 Call Center Specialist - LJ Pain Treatment Center - 130542 Jobs in San Diego, CA
SORT BY
S
V
U
U
U
U
U
U
O
Call Center Specialist - LJ Pain Treatment Center - 130542
$45k-58k (estimate)
Full Time | Colleges & Universities
1 Week Ago
UC San Diego is Hiring a Call Center Specialist - LJ Pain Treatment Center - 130542 Near San Diego, CA
Payroll TitleHOSP BLANK AST 3
DepartmentLA JOLLA PAIN TREATMENT CNTR
Hiring Pay Scale
$26.18 - $32.54 / Hour
WorksiteKoman Family Outpatient Pavilion
Appointment TypeCareer
Appointment Percent100%
UnionEX Contract
Total Openings1
Work ScheduleDays, 8 Hour Shifts, Monday-Friday
#130542 Call Center Specialist - LJ Pain Treatment Center
Filing Deadline: Mon 7/1/2024Apply Now
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.This is a UC San Diego Internal Recruitment open to UCSD and UCSD Health System Staff OnlyUCSD Layoff from Career Appointment: Apply by 6-19-24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 7-1-24. Eligible Special Selection clients should contact their Disability Counselor for assistance.
DescriptionUnder the direction of the Clinic Manager, the Call Center Specialist is the first point of contact for patients scheduling appointments. Performs and coordinates call center patient duties (to include, but not limited to): answering high volume of calls, scheduling appointments, registration, authorizations and referrals. Serves as a resource for patients, physicians, staff, and ambulatory care service managers. Performs other related duties as required.
Minimum Qualifications
Hourly Equivalent: $26.18 - $32.54
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Apply Now
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
DepartmentLA JOLLA PAIN TREATMENT CNTR
Hiring Pay Scale
$26.18 - $32.54 / Hour
WorksiteKoman Family Outpatient Pavilion
Appointment TypeCareer
Appointment Percent100%
UnionEX Contract
Total Openings1
Work ScheduleDays, 8 Hour Shifts, Monday-Friday
#130542 Call Center Specialist - LJ Pain Treatment Center
Filing Deadline: Mon 7/1/2024Apply Now
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.This is a UC San Diego Internal Recruitment open to UCSD and UCSD Health System Staff OnlyUCSD Layoff from Career Appointment: Apply by 6-19-24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 7-1-24. Eligible Special Selection clients should contact their Disability Counselor for assistance.
DescriptionUnder the direction of the Clinic Manager, the Call Center Specialist is the first point of contact for patients scheduling appointments. Performs and coordinates call center patient duties (to include, but not limited to): answering high volume of calls, scheduling appointments, registration, authorizations and referrals. Serves as a resource for patients, physicians, staff, and ambulatory care service managers. Performs other related duties as required.
Minimum Qualifications
- Three (3) years previous related experience in a large complex healthcare setting.
- Demonstrated knowledge of third party payors including federal, state, and private health plans.
- Strong problem-solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met.
- Demonstrated computer skills and be able to work between multiple systems during calls.
- Ability to work in an interactive environment and possess excellent customer service skills both in person and over the phone.
- Excellent communication skills with the ability to communicate clearly both verbally and in writing.
- Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.
- Strong organizational skills with ability to set priorities, handle deadlines and manage conflicting demands with limited supervision.
- Ability to maintain strict confidentiality with demonstrated experience applying good judgment and discretion.
- EPIC, ORSOS, PCIS, and IDX experience.
- Experience working in a pain clinic.
- Must be able to work various hours and locations based on business needs.
- Floats to other sites to provide coverage as needed.
- Employment is subject to a criminal background check and pre-employment physical.
Hourly Equivalent: $26.18 - $32.54
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Apply Now
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$45k-58k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/17/2024
WEBSITE
ucsd.edu
HEADQUARTERS
LA JOLLA, CA
SIZE
15,000 - 50,000
FOUNDED
1960
TYPE
Private
CEO
PRADEEP K KHOSLA
REVENUE
$500M - $1B
INDUSTRY
Colleges & Universities
Related Companies
About UC San Diego
UC San Diego is an educational institution that offers postgraduate and undergraduate degree programs in arts and science for students.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
