26 Patient Service Representative, Primary Care Jobs in Chicago, IL
SORT BY
U
D
L
T
I
N
N
P
P
I
I
C
V
E
V
A
A
N
N
N
N
C
Christian Community Health Center
Chicago, IL | Full Time|Part Time
$38k-50k (estimate)
3 Months Ago
N
N
N
N
Patient Service Representative, Primary Care
$43k-58k (estimate)
Full Time | Hospital
6 Days Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
UChicago Medicine is Hiring a Patient Service Representative, Primary Care Near Chicago, IL
Job DescriptionBe a part of a world-class academic healthcare system at UChicago Medicine as a Patient Services Representative in our Primary Care Clinic at our Duchossois Center for Advanced Medicine (DCAM) location.
In this role, the Patient Services Representative schedules medical procedures and services, creates reservations, performs preadmission, registration, discharge and transfer processes. They provide excellent customer service, assists patients with financial and billing inquiries and perform collection functions.
Essential Job Functions
Why Join Us We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
________
Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
In this role, the Patient Services Representative schedules medical procedures and services, creates reservations, performs preadmission, registration, discharge and transfer processes. They provide excellent customer service, assists patients with financial and billing inquiries and perform collection functions.
Essential Job Functions
- Greets and registers patients upon arrival, collects patient demographics, referrals, guarantor, insurance and other billing information; interviews patients and other parties to obtain information
- Performs pre and post-billing functions, responds to patient inquiries in-person and via written correspondence, resolves patient charge disputes and processes patient refunds
- Verifies insurance coverage; obtains authorization from managed care companies to cover outpatient services; works with the Managed Care office to identify and interpret contracts governing patient care
- Identifies patients unable to meet complexity/payer mix requirements; provide assistance to identify a community resource for follow up care that matches their clinical needs
- Provides financial counseling to patients and their families; explains hospital policies, including payment and credit policies
- Identifies adjustments/discounts on claims, initiates resolution of accounts placed with collection agencies, receives and processes payments and works with patients to make payment arrangements balances due
- Initiates problem solving to resolve patient questions/complaints and refers escalated concerns to appropriate sources for resolution
- Prepares various correspondence and reports, clinic consultation notes, referral letters and other departmental correspondence; maintains correspondence files
- Answers incoming calls and assists with general clerical duties as needed within the department
- High School Diploma
- Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
- Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
- Ability to balance multiple priorities and effectively handle challenging situations
- Excellent verbal communication skills
- Basic office skills including 35 wpm typing and 4500 key stokes an hour
- Ability to accurately and efficiently enter alpha numeric data on screen
- Knowledge of basic medical terminology
- Ability to use personal computers and select software applications including Epic
- Successful completion of competencies related to the Cadence Scheduling system
- Successful completion of competencies related to the Point of Service Collection policy
- Associate or Bachelor’s Degree preferred
- Prior experience in a practice setting preferred including in depth knowledge of appropriate insurance protocols
- Job Type/FTE: Full Time (1.0 FTE)
- Shift: 9:30am-6:00pm Days
- Unit/Department: Primary Care
- CBA Code: 743 Clerical
Why Join Us We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
________
Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Hospital
SALARY
$43k-58k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
06/22/2024
WEBSITE
uchicagomedicine.org
HEADQUARTERS
JACKSON PARK, IL
SIZE
7,500 - 15,000
FOUNDED
1927
CEO
JACQUES S ABRAWOWICZ
REVENUE
$1B - $3B
INDUSTRY
Hospital
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
