The Homeless Healthcare Collaborative Case Manager functions as a part of the street medicine mobile clinic program. The Case Manager will report to the HHC Care Management Program manager with a primary duty to provide enhanced care management (ECM) by assisting unhoused clients with navigating systems of care and accessing resources that address social determinants of health.

The Case Manager will outreach and collaborate with a multidisciplinary street medicine care team to recruit, enroll, and provide case management services to qualifying individuals for medical and social services through enhanced care management. The Case Manager will work with internal and external audiences to build awareness of UCLA Health HHC ECM and homeless healthcare programs and services while improving the health of the unhoused community.

The Case Manager will work with clinicians and community health workers to determine the acuity of need for patients and provide patient tailored enhanced case management for these individuals that addresses both clinical health needs and the social determinants of health.

Case management will include development of a care plan and assisting clients with linkages to medical, psychiatric, social, educational, housing, food, and other services as deemed necessary by the care team and the patient. They will document and track the patient’s progress and goals. Case Managers will work at HHC’s headquarters and will travel to community sites as needed and work alongside the program’s clinical teams, patients, caregivers, community partners, office staff, and other key stakeholders.

The Care Manager will manage a panel of clients and report progress regularly to contracted Medi-Cal Managed Care Plans (MCPs) and complete documentation as required by the MCPs for coordination and billing purposes.

Salary Range: $60100.00 - $123900.00 Annually