General Information

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Work Location: Los Angeles, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday 8am-5pm

Posted Date

07/28/2023

Salary Range: $24.57 - 34.87 Hourly

Employment Type

4 - Staff: Limited

Duration

6 months

Job #

7971

Primary Duties and Responsibilities

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In this role you will provide administrative support in the Retina Division of the Department of Ophthalmology. You will work with patients scheduling appointments, obtaining authorizations, answering phones, collecting co-payments and more.

Responsibilities include:

* Check-in patients and process co-payments.

* Coordinate and schedule patient appointments utilizing HIS (Hospital Information System) by telephone and in person.

* Obtain authorizations and/or referrals from various agencies/doctors for surgeries, testing and office visits.

* Assist patients when the doctor refers them to other doctors or facilities by calling for appointments and providing patients with necessary information for appointments.

* Obtain approval for refilling of prescription orders of non-narcotic medications.

* Fill out disability forms and insurance forms for patients; send out patients' records after obtaining signed release.

This is a temporary position scheduled to end 6 months from hire date. May convert to Career.

Salary Range: $24.57-34.87 Hourly

Job Qualifications

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Required:

* Knowledge of ophthalmic medications and terminology, various ophthalmic equipment and routine ophthalmic prescriptions.

* Skill in operating computer terminal for processing and accessing patient data.

* Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills.

* Skill in establishing, coordinating and maintaining patient and administrative files.

* Typing skills to prepare correspondence with speed/accuracy.

* Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels.

* Skill in writing grammatically correct routine medical and business correspondence.

* Skill in setting priorities which accurately reflect relative importance of job responsibilities.

* Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor.

* Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure).

* Ability to perform effectively and diligently under fluctuating workload and high pressure situations and deadlines.

* Ability to maintain cooperative working relationships with other staff members, physicians and administrators.

* Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.

* Ability to maintain confidentiality.

* Ability to operate word processing function/memory of computer/type-writer for forms and consents.