10 Endpoint Operations Support Analyst (on-site) Jobs in Los Angeles, CA
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University of California - Los Angeles Health
Los Angeles, CA | Full Time
$115k-136k (estimate)
4 Months Ago
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University of California - Los Angeles Health
Los Angeles, CA | Full Time
$115k-136k (estimate)
4 Months Ago
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University of California - Los Angeles Health
Los Angeles, CA | Full Time
$115k-136k (estimate)
4 Months Ago
U
University of California - Los Angeles Health
Los Angeles, CA | Full Time
$115k-136k (estimate)
4 Months Ago
U
University of California - Los Angeles Health
Los Angeles, CA | Full Time
$115k-136k (estimate)
4 Months Ago
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Endpoint Operations Support Analyst (on-site)
$98k-122k (estimate)
Full Time | Retail
2 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
UCLA Health is Hiring an Endpoint Operations Support Analyst (on-site) Near Los Angeles, CA
Qualifications
- Understanding of clinical and business applications such as, but not limited to (PACS, Syngo, Medicalis, Welch Allyn, OBIX, Capsule, Cerner, Epic, EMR, Nursecall, SPOK, IP Communicator, Call manager)
- Understanding of Microsoft Networking and Active Directory
- Knowledge of Microsoft Windows operating systems, such as but not limited to (Windows 7, Windows 10, and above)
- Knowledge of UCLA Health IT Microsoft Office products such as but not limited to (O365, Office 2016, Office 2019, Outlook, Exchange, and OWA)
- Understanding of project plans, presentations, procedures, diagrams, and other technical documentation
- Understanding of HTTP, HTTPS, IPV4, POE, DNS, DHCP, WINS, and TCP/IP
- Ability to work independently with minimal supervision as well as in a team environment
- Ability to follow escalation procedure within IT Operations
- Establish standards and procedures for best practices, enabling commitments to established SLA’s.
- Ability to research and test new technologies and processes
- Demonstrate ability to develop creative solutions to complex problems
- Understanding of various Desktop Management Systems such as but not limited to anti-virus software, patch management, and software delivery
- Ability to prioritize, organize, and execute work assignments
- Ability to communicate the status of various systems to management and support personnel
- Ability to skillfully react to a fluid and constantly changing work environment.
- Ability to train, delegate and review the work of staff members.
- Knowledge of desktop ticketing system (ServiceNow)
- Strong technical abilities with excellent communication and interpersonal skills
- Knowledge of cloud computing, such as but not limited to (Adobe, O365, Box, OneDrive)
- Knowledge of standard desktop imaging such as but not limited to(MDT, ISO’s, Intune, and SCCM)
- Knowledge of VPN remote software and RDP configuration
- Knowledge of printing such as but not limited to Windows and Citrix based printing
- Understand ITIL overview and tier structure support using a ticket tracking system
- Ability to image, label, and post configure devices.
- Knowledge of Apple operating systems such as but not limited to OSX and iOS operating systems and platforms
- Knowledge of virtualization technologies such as but not limited to (Citrix XenApp, XenDesktop, VMWare, HP Device Manager)
- Knowledge of IT Security applications such as but not limited to (Imprivata, Cisco AMP, FireEye, Aruba OnGuard, DUO, Bitlocker, Checkpoint Encryption, and USB Allowlisting)
- Must have a valid drivers California license, have reliable transportation, and drive to UCLA sites as needed
- Must be able to lift to 30lbs or more
- Ability to walk comfortably for a minimum of three hours a day
- Knowledge of telecom technology and basic troubleshooting with telecom endpoints
- Knowledge of Knowledge-Centered Service principles and best practices
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$98k-122k (estimate)
POST DATE
07/01/2024
EXPIRATION DATE
08/16/2024
WEBSITE
e-spiritlink.com
HEADQUARTERS
Roseville, CA
SIZE
<25
INDUSTRY
Retail
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