General Information

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Work Location: Los Angeles, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday- Friday, 8:00am - 5:00pm

Posted Date

05/14/2024

Salary Range: $28.23 - 40.44 Hourly

Employment Type

2 - Staff: Career

Duration

indefinite

Job #

16093

Primary Duties and Responsibilities

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In this role you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:

* Acting as a liaison for the patients and physicians in the practice.

* Assisting patients in accessing service within the health system.

* Facilitating communication with referring physicians.

* Referring patients to appropriate resources.

* Providing follow-up through telephone and EPIC/Care Connect

Salary Range: $28.23 - $40.44/hrly

Job Qualifications

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Required

* Skill in setting priorities which accurately reflect the relative importance of job responsibilities

* Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

* Ability to creatively integrate competing demands into a productive working environment.

* Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

* Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

* Knowledge of specific specialty practice and workflows

* Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.

* Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.

* Familiarity and knowledge of authorization process & managed care programs

* 1 year or more in the healthcare filed

* Strong background in insurance authorization and referrals