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JOB DUTIES
Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient’s statement, which includes hospital and physician services. Research, facilitate and resolve simple to complex billing issues and communicate the findings to the caller. Address any questions or requests regarding their account, educate patients on insurance and medical billing processes, make any needed corrections the account.
Essential Functions
Experience Requirements
3 years - Physician Medical billing including follow-up, and registration - preferred
2 years - Customer Service, preferably in a phone center environment - preferred
Up to 1 year - Personal computer including Microsoft Office (Outlook, Word, Excel) - preferred
Up to 1 year - Medical billing software (Epic) - preferred
Education Requirements
High School Diploma or GED equivalent - required
Job Type: Full-time
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$39k-52k (estimate)
06/02/2024
09/28/2024
The job skills required for Patient Service Representative II include Customer Service, Billing, Patient Registration, HIPAA, Microsoft Office, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative II. Select any job title you are interested in and start to search job requirements.
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