The Youth Coach is responsible for ensuring a positive customer experience. Youth Coaches are responsible for delivering great member service, engaging youth classes, Private Training, & achieving Supplement revenue. Youth Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of two days during the week.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Execution on Key Metrics

• Sell and Conduct Private & Small Group Training with Youth Members.
• Assist youth members and encourage member involvement in private training.
• Perform “Starter Sessions” and prospecting activities
• Ensure accurate administration of client programs, including dotFIT programs, supplement purchases, measurement tracking and workout programs.
• Arrives on time, prepared and attentive for training appointments.
• Assist in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
• Sell training sessions. Execute an effective prospecting strategy, conducting guest tours, and responsible for completing sales of when needed through the Turn-Over process.
• Responsible for achieving personal monthly revenue objectives set forth by the Company with regards to Private Coaching and Supplements; Achieve all minimum standards set forth (sessions, PT and supplement sales)

Member Experience

• Lead high energy and engaging youth martial arts classes
• Focus on changing lives through Service, Science and Sales
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life
• Conduct safe and effective private training sessions
• Maintain the organization and neat presentation of the fitness floor and training spaces always

REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:

• Multi-year experience instructing and working with youth and youth programs.
• Ability to guide and educate Youth and parents on all related programs and expectations.
• Extroverted/Self motivator/Customer service minded
• Communicates clearly and concisely.
• Strong interpersonal and communication skills.
• Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude.
• Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
• Understands and follow oral and written instructions.
• Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
• In depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Experience operating office equipment such as computers, calculators, fax and photocopiers.
• Must be computer proficient with basic skills in Word and Excel.

Recommended Experience:

• Current CPR/AED certification (required upon hiring)
• Certification from organization recognized by UFC Gym and/or Pro-Am fight background or BJJ Purple Belt
• High school diploma or general education degree (GED).
• 4-year degree in a related field recognized by UFC Gym (preferred)
• Minimum 1 year of related experience

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.