Job Summary

UTILITY WORKER – CHARLESTON SERVICE CENTER (CHARLESTON, WV)

We are currently recruiting in our Charleston Service Center, Charleston, WV, for a Utility Worker.

Duties and Responsibilities

Responsibilities:

• Assists with locating gas lines and installation, replacement, or repairs to gas mains or service lines.
• May assist customer servicemen with changing meters, investigation of customer complaints, and response to customer inquiries.
• Reads gas meters and records volume used by residential and commercial consumers.
• Calls upon delinquent customers to collect or disconnect gas service at the meter or curb box.
• Inspects natural gas distribution equipment and appurtenances for defects; reports odors, leaks, damage, and unauthorized connections.
• Indicates irregularities and notifies proper department for service action.
• Other duties as assigned.

Knowledge, Skills and Abilities

Requirements:

• High school diploma or equivalent.
• Must live within 45 minutes of the service center and maintain residency within that parameter throughout employment in field operations positions.
• Must possess and maintain a valid driver’s license and a safe driving record.
• Working outdoors in all types of weather and driving in all weather conditions.
• Tact and diplomacy when dealing with difficult customer interactions.
• Demonstrated strong verbal and written communication skills.
• Ability to operate mechanical/pneumatic equipment and hand tools.
• Ability to utilize and accurately enter information into a computer/handheld electronic device for data collection.
• Ability to perform basic mathematical calculations.
• Subject to overtime (scheduled and non-scheduled) and emergency callouts as needed.

Preferences:

• Previous natural gas field operations experience.
• Class A CDL driver’s license.

Position is subject to applicable DOT regulations including Anti-Drug and Alcohol Misuse Prevention Plan and Operator Qualifications (OQ).