Community Liason Manager- Behavioral Health

Horizon Health is seeking a Community Liason Manager for our BRAND NEW unit called AlTru in Grand Forks, ND. This unit will be a 24 bed inpatient unit for both adult and pediatric patients. We are also planning to expand to an additional 24 beds in 2026. Altru Health System and Universal Health Services are working together in expanding inpatient behavioral health services. The CLM is responsible for the planning and implementation of a comprehensive community education program. He/she coordinates the referral development/sales process, develops and maintains accurate community education information and account management systems, as well as coordinating the unit’s internal and external communications program.

Responsibilities: 

• Works in partnership with community-based providers, Horizon leadership, client hospital administrative staff, clinical staff and Unit leadership to develop and implement programs that promote Unit behavioral health programs within designated area/communities
• Administers the management information system. Has knowledge of HorizonPlus including operation of the system and ensures accurate and timely reports are submitted as required. Evaluates data collected and utilizes key HorizonPlus reports to plan referral development and community education activities and to determine the success of these efforts
• Maintains a thorough understanding of the services provided by the program, admission criteria and patient characteristics and effectively communicates this information to current and potential referral sources including medical staff and hospital clinical department manage
• Responds to all requests for general information about the unit’s treatment program and provides information about appropriate topics -in response to common requests. Informs Program Director, Vice President of Community Education and Director of Operations of any adverse publicity
• Coordinates and implements a focused account management system
• Develops, Maintains, and continually updates a comprehensive, categorized mailing list
• Maintains a historical record of unit activities including news clips, photographs, and public relations in portfolio
• Monitors all admissions, inquiries and discharges and enters data into HorizonPlus
• Works with health centers, community-based organizations, insurers and community coalitions to develop programs, events and new initiatives that promote marketing and Unit program objectives
• Coordinates the referral source surveys in compliance with company standards
• Works with the Program Director to develop marketing plans for the program
• All other duties as assigned

Benefit Highlights for full-time positions:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment – Enjoy going to work every day!

For more information, email Courtney Eble, Healthcare recruiter at courtney.eble@horizonhealth.com 

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

• Bachelor's degree required
• 1-3 years of related experience
• Proficient in Excel, word and powerpoint
• Excellent interpersonal, telephone, written and customer relations skills