Intake Manager- Behavioral Health

Horizon Health is seeking an Intake Manager for our BRAND NEW unit called AlTru in Grand Forks, ND. This unit will be a 24 bed inpatient unit for both adult and pediatric patients. We are also planning to expand to an additional 24 beds in 2026. Altru Health System and Universal Health Services are working together in expanding inpatient behavioral health services.

The Intake Services Manager will oversee the daily operational functions of Intake Team. These functions include scheduling, managing of Intake issues and delegating of responsibility to staff. Ensures that all intake staff receive general and department specific training. They will conduct assessments to determine the disposition that best addresses a patient’s needs. The Intake Services Manager will provide clinical interventions which best support the patient’s stabilization and resolution of the crisis or problem. They will work with referral sources to facilitate admissions to the behavioral health unit(s) of the facility.

Responsibilities: 

• Accountable for the oversight of the facility’s intake services and intake staff
• Creates and maintains department procedures in the following areas: census maintenance, daily census records, inquiry calls and referrals, and ensures that the level of treatment and clinical services is appropriate to all patient needs.
• Responsible for the admissions services policies and procedures, regulatory compliance and service excellence
• Responds to intake calls and accurately gathers information, completes Intake Form and engages access coordinator.
• Provides resources and support for patient before, during and after treatment of patient.
• Requests, gathers and obtains information from all resources on patients in order to facilitate appropriate treatment decisions.
• Maintains schedule for filing court paperwork and hearings. Works closely with court personnel to maintain good relationships.
• Utilizes data to complete program’s key statistical reports and generates reports
• Prepares and disseminates monthly reports and completes required follow up on activities on behalf of the Director. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by the corporate offices.
• Performs other duties as assigned/required by this position.

Benefit Highlights for full-time positions:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment – Enjoy going to work every day!

For more information, email Courtney Eble, Healthcare recruiter at courtney.eble@horizonhealth.com 

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

• Bachelor's degree required, Master's degree preferred
• At least 3 years of related experience required