**Customer Service Representative - Bilingual**

**Customer Service Representative - Bilingual**

Job ID: R2101310

Location: Coppell, Texas

**Bilingual Customer Service Representative

Starting from $21 to $27 per hour**

**Texas Branch

980 W. Bethel Rd., Coppell, TX 75019**Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

**Hours:** Monday - Friday, 11:30 AM to 8 PM

**Position Responsibilities*** Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

* Communicate with customers via phone, email and chat.

* Solve customer problems and find best possible solutions.

* Help customers navigate Uline's website and place orders online.

* Provide knowledgeable answers to questions about products, pricing and availability.

* Respond to shipping inquiries and answer order status questions.

* Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

**Minimum Requirements**

* Bachelor's degree or high school diploma with 3 years of relevant experience. Bachelor's degree **strongly preferred.**

* **Bilingual - 100% fluent in both English / Spanish (read, speak, write).**

* Desire to provide the best possible experience for our customers.

* Thrive in a fast-paced environment with coaching support.

* Dedicated to excellent attendance.

* **Available for 4 weeks of training, Monday - Friday, 8:30 AM to 5 PM.**

**Benefits**

* Complete insurance coverage includes medical, dental, vision and more.

* 401(k) with 5% employer match.

* Paid holidays and generous paid time off.

* Tuition Assistance Program that covers professional continuing education.

**Employee Perks**

* Best-in-class, clean, modern facilities.

* First-class fitness center.

**About Uline**

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!