Job Description

Great Opportunity to work for the Summer - May through October 2024

We are looking for two (2) strong Call Center/Customer Service candidates to support an employer of choice in Orange County, CA. Onsite position in Fountain Valley, CA. Hourly rate of $22/hr.

• Answer all dealer phone calls with a professional, courteous, and friendly manner.
• Provide accurate and timely parts information support to dealerships, regions, ports, and distribution centers via the toll-free Parts Hotline phone number.
• Assist and resolve urgent customer situations to prevent customer dissatisfaction
• Coordinate special order requests
• Assist and resolve issues pertaining to parts and ordering and parts returns

Experience Required:

• 2 years of Call Center/Customer Service experience - Inbound and Outbound calls

Education:

• High School Diploma - Required
• Bachelor's Degree - Preferred

Additional Experience Requirements:

• AS400 Experience a plus
• Parts operations or wholesale distribution experience is preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.