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Entry-Level Call Center Representative
Denver, CO - MUST BE LOCATED IN CO
Pay: $20-$22/HR
Schedule: M-F // 8am to 5pm // 100% in office
Position Overview: Our client is currently seeking enthusiastic and customer-focused individuals to join our team as Entry-Level Call Center Representatives. This position will involve providing exceptional service to our customers over the phone, handling inquiries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:
1. Customer Service: Answer inbound calls from customers promptly and professionally, addressing their inquiries, resolving issues, and providing information about products or services.
2. Communication: Clearly and effectively communicate with customers to understand their needs and provide appropriate solutions, ensuring a high level of customer satisfaction.
3. Problem Solving: Analyze customer concerns and troubleshoot problems effectively, escalating complex issues to senior team members or supervisors when necessary.
4. Data Entry: Accurately record customer information, interactions, and transactions into the company's database or CRM system.
Qualifications:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-focused attitude.
- Ability to remain calm and professional in challenging situations.
- Basic computer skills and familiarity with CRM systems or call center software (training will be provided).
- Ability to multitask and prioritize tasks effectively.
- Previous customer service experience is preferred but not required.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Full Time
Business Services
$39k-49k (estimate)
07/31/2024
09/30/2024
ultimatestaffing.com
ORANGE, CA
500 - 1,000
2012
ADAM ROTH
<$5M
Business Services
Ultimate Staffing provides administrative, clerical, customer service and light industrial staffing services on a project or full-time basis. We are the preeminent staffing services company, recognized as a creative industry leader, equally fulfilling the diverse needs of our customers, Ambassadors and coworkers.
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Written Communication, Data Entry, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.