• Assist in processing certification applications, including data entry.
• Support registration processes.
• Help customers via Help Desk with login resets and other issues.
• Answer, screen, and direct phone calls; respond to inquiries and emails in a positive and professional manner.
• Provide initial customer support for medical professionals.
• Deliver exceptional customer service to volunteers, board members, affiliate organizations, customers, and the foundation with accurate information.
• Handle word processing tasks, prepare mass mailings, and follow up on inquiries via phone or email.
• Maintain electronic and hard copy filing systems.
• Assist in the mailroom as needed.
• Perform other duties as assigned by the supervisor.

• Proficiency in Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook.
• At least two years of administrative/clerical experience.
• Strong attention to detail, accuracy, and organizational skills.
• Effective written and verbal communication skills.
• Excellent time management skills with the ability to multitask and prioritize.
• High School Diploma required; post-secondary education preferred.

Additional Info:

• Schedule: M-F 8am-4:30pm
• Location : In-Office
• Type : Contract-to-hire
• Pay: $21-$23/hr

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.