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Customer Service Representative
REQUIREMENTS
* Pleasant, positive, professional attitude
* Adept at building rapport with customers and have a customer-centric thought process
* Capacity to deal with frequently-changing priorities
* Temperament to handle stress effectively: remaining calm and focused in a hectic environment
* Ability to multi-task
* Excellent communication skills
* Outstanding follow-up and follow-through abilities
* Detail oriented
* Proficient in Microsoft Word, Excel, and Outlook.
DUITES
Customer Service
* A passion for customer retention and pro-active execution of company's customer retention plan.
* Efficient and professional handling of customer calls for service orders or inquiries.
* Performing all work activities in accordance with company policies and procedures in order to achieve and maintain customer loyalty.
* Serve as a customer service leader within the company through a willingness to work cohesively with other departments and all individuals.
* Able to be On-Call during non-working office hours every 6-8 weeks for a full week
Dispatch All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
* Dispatch technicians and monitor their actual work hours.
* Provide administrative support to technicians and field management.
* Track service vehicles via Samsara
* Manage and follow through on unbilled work orders.
* Accurate and timely preparation of bid proposals.
* Accurate and timely resolve Customer InquiriesDesired Skills and ExperienceCustomer Service Representative
REQUIREMENTS
* Pleasant, positive, professional attitude
* Adept at building rapport with customers and have a customer-centric thought process
* Capacity to deal with frequently-changing priorities
* Temperament to handle stress effectively: remaining calm and focused in a hectic environment
* Ability to multi-task
* Excellent communication skills
* Outstanding follow-up and follow-through abilities
* Detail oriented
* Proficient in Microsoft Word, Excel, and Outlook.
DUITES
Customer Service
* A passion for customer retention and pro-active execution of company's customer retention plan.
* Efficient and professional handling of customer calls for service orders or inquiries.
* Performing all work activities in accordance with company policies and procedures in order to achieve and maintain customer loyalty.
* Serve as a customer service leader within the company through a willingness to work cohesively with other departments and all individuals.
* Able to be On-Call during non-working office hours every 6-8 weeks for a full week
Dispatch
* Dispatch technicians and monitor their actual work hours.
* Provide administrative support to technicians and field management.
* Track service vehicles via Samsara
* Manage and follow through on unbilled work orders.
* Accurate and timely preparation of bid proposals.
* Accurate and timely resolve Customer Inquiries
Full Time
Business Services
$43k-54k (estimate)
06/22/2024
07/19/2024
ultimatestaffing.com
LAWRENCEVILLE, GA
500 - 1,000
2012
TIM CHRISTY
<$5M
Business Services
Ultimate Staffing provides administrative, clerical, customer service and light industrial staffing services on a project or full-time basis. We are the preeminent staffing services company, recognized as a creative industry leader, equally fulfilling the diverse needs of our customers, Ambassadors and coworkers.
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.