3 Field Services Engineer - Sensing & Monitoring Solutions Jobs in Londonderry, NH
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Field Services Engineer - Sensing & Monitoring Solutions
$83k-98k (estimate)
Full Time
1 Week Ago
Umanist Staffing is Hiring a Field Services Engineer - Sensing & Monitoring Solutions Near Londonderry, NH
DescriptionIn this role, you will provide significant technical expertise and engineering solutions to customers and sales teams. Your primary responsibilities will include resolving a variety of technical issues related to scheduling, installations, troubleshooting, and reporting, all while ensuring customer satisfaction through quality work and service.
You will support Sensing & Monitoring products, particularly in the power industry, and will travel to various sites to evaluate and correct issues. Additionally, you will conduct training classes for customers, both in-office and on-site, to enhance their understanding of the products and systems.
Core Responsibilities
You will support Sensing & Monitoring products, particularly in the power industry, and will travel to various sites to evaluate and correct issues. Additionally, you will conduct training classes for customers, both in-office and on-site, to enhance their understanding of the products and systems.
Core Responsibilities
- Travel to customer sites for installation, commissioning, and troubleshooting of monitoring systems.
- Ensure customer satisfaction while providing quality service in accordance with contractual agreements and safety standards.
- Utilize strong deductive reasoning to identify problems and make recommendations for improvements.
- Provide technical assistance for supporting monitoring systems to customers, subsidiaries, or representatives.
- Promote products and services by providing technical sales support.
- Attend trade shows and user groups to offer technical support and best practices.
- Assist with generating proposals in response to customer bid packages and review technical specifications.
- Develop and maintain training materials and lead training programs on instruments and troubleshooting best practices.
- Complete reports to professional standards and in a timely manner.
- Arrange travel logistics and submit expense reports while being a good steward of resources.
- Bachelor's degree in Engineering or Engineering Technology (Electronics or Mechanical) or a related technical field.
- Minimum of 2-3 years of relevant experience, with knowledge of rotating machinery operation and control systems preferred.
- Familiarity with tools such as proximity probe test kits, shaker tables, and oscilloscopes.
- Strong electronics and mechanical troubleshooting skills, with a hands-on approach.
- Experience using AutoCAD is preferred.
- Willingness to travel up to 75% domestically and internationally.
- Valid driver's license is required for travel to customer locations.
- Proficient with computer systems, including MS Office.
- Excellent written and oral communication skills, with the ability to convey technical concepts effectively.
- Self-starter with minimal supervision required, able to prioritize and meet deadlines.
- Ability to solve customer problems effectively and ensure customer satisfaction.
- Willingness to learn and absorb new information; strong problem-solving skills.
- Enjoyment of travel and adventure, with a preference for varied daily experiences.
- Professional representation of the company to customers.
- Inquisitiveness and tenacity in seeking support and collaborating with the team.
- Ability to work independently while also functioning well within a team.
Job Summary
JOB TYPE
Full Time
SALARY
$83k-98k (estimate)
POST DATE
09/07/2024
EXPIRATION DATE
10/03/2024
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