What are the responsibilities and job description for the Business Process Analyst position at UNC Charlotte?
The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.
Primary Purpose of Position
The primary purpose of the Business Process Analyst position is to provide comprehensive business process analysis and to ensure that project/solution requirements are comprehensive for internal and cross-divisional projects within the OneIT Projects Portfolio. The Business Process Analyst will focus on the Division of Business Affairs processes, particularly the Office of Human Resources, and conducts thorough research and analysis to recommend enhancements to business processes, aiming to improve operational efficiencies, increase quality, and streamline services. The Business Process Analyst works closely with stakeholders to understand requirements, map out current and future state processes, recommend improvements that align with the university’s strategic objectives, and facilitate cross-divisional collaboration to ensure cohesive and integrated solutions.
Summary of Position Responsibilities
This position requires sufficient technical aptitude to lead business analysis efforts at various project stages, as needed, including:
Participating during the semi-annual Call for Projects by researching project requests and drafting initial project analysis for Divisions to review and prioritize; facilitating sponsors, subject matter resources, and stakeholders to elicit business requirements; documenting functional and technical requirements, reviewing current and future states; gathering recommendations for business issues and solution opportunities, and helping to develop a detailed project charter; and researching and building an understanding of all potential solutions available to solve a business issue or opportunity.
This position leverages their expertise in business analysis, process improvement, and technology to identify opportunities for optimization and innovation. Working directly with business stakeholders, this position collects, clarifies, and translates business requirements into documentation and conceptual design.
This position is responsible for effectively leading meetings, driving communications, and working in a constantly changing environment. This position works on complex projects with an operational impact and potentially strategic impact on one or more departments/units.
This position may also serve as a project manager for smaller projects as the workload allows.
Participating during the semi-annual Call for Projects by researching project requests and drafting initial project analysis for Divisions to review and prioritize; facilitating sponsors, subject matter resources, and stakeholders to elicit business requirements; documenting functional and technical requirements, reviewing current and future states; gathering recommendations for business issues and solution opportunities, and helping to develop a detailed project charter; and researching and building an understanding of all potential solutions available to solve a business issue or opportunity.
This position leverages their expertise in business analysis, process improvement, and technology to identify opportunities for optimization and innovation. Working directly with business stakeholders, this position collects, clarifies, and translates business requirements into documentation and conceptual design.
This position is responsible for effectively leading meetings, driving communications, and working in a constantly changing environment. This position works on complex projects with an operational impact and potentially strategic impact on one or more departments/units.
This position may also serve as a project manager for smaller projects as the workload allows.
Minimum Education/Experience
- Bachelor’s degree in Information Technology, Business, Project Management, or another closely related field from an appropriately accredited institution;
- Minimum 3-5 years experience as a Business Analyst; or
- An equivalent combination of education and experience.
- Experience doing business analysis for IT projects and Human Resources projects.
- Experience managing cross-organizational matrixed project teams.
Preferred Education, Knowledge, Skills and Experience
- Certifications in project management, business analysis, process reengineering, and Agile methodology.
- Experience leading projects utilizing Agile methodologies.
- Experience leading technology projects and doing business analysis in a Higher Education setting.
- Demonstrated experience in information technology project management, as well as business analysis, requirements gathering, and/or process improvement.
- Able to clearly communicate technical concepts to both technical and non-technical audiences.
- Strong written and verbal communication and presentation skills.
- Experience as an IT project manager in a higher education setting.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Project Management Professional (PMP)
Business Analysis Certification
Business Analysis Certification
Special Notes to Applicants
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
- The finalist will be subject to a criminal background check and possibly a motor vehicle report.
Posting Open Date
12/19/2024
Posting Close Date
Open Until Filled
Yes
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information
Business Process Analyst
University of North Carolina at Charlotte -
Charlotte, NC
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