Position Summary
App Family Medicine is seeking a dedicated and compassionate individual to join our team as a Medical Assistant. In this role, you will play a critical part in supporting our healthcare providers and delivering high-quality patient care in a primary care setting. The ideal candidate will possess a strong work ethic, excellent communication skills, and a commitment to providing exceptional service to our patients. Key Responsibilities:
Assist healthcare providers with patient examinations, procedures, and treatments, ensuring a safe and comfortable experience for patients. Obtain and record vital signs, medical history, and other pertinent patient information accurately and efficiently. Prepare examination rooms and equipment for patient visits, ensuring cleanliness and proper functionality of medical instruments and supplies. Assist with patient intake processes, including verifying demographic information, insurance coverage, and obtaining necessary consent forms. Perform basic laboratory tests and procedures, such as specimen collection, phlebotomy, and point-of-care testing, following established protocols and safety guidelines. Administer medications, vaccines, and immunizations under the supervision of licensed healthcare providers and according to clinic policies and procedures. Provide patient education and instructions on medication administration, diet, exercise, and other aspects of healthcare management as directed by providers. Communicate effectively with patients, families, and caregivers to address inquiries, relay important information, and ensure understanding of treatment plans and follow-up care. Maintain accurate and up-to-date electronic health records (EHR) documentation, including progress notes, medication lists, and treatment plans. Collaborate with other members of the healthcare team, including physicians, nurses, and administrative staff, to ensure coordinated and comprehensive patient care.
Position Qualifications
Minimum Education

• High School Diploma or GED is required.

Experience

• Previous experience in healthcare or clinic setting is preferred.

Required Registration/License/Certification

• Basic Life Support (BLS) issued by the American Heart Association is required at time of hire.
• RMA, AAMA, CCMA certification is required within one year from date of hire.

Knowledge, Skills and Abilities

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a commitment to accuracy.
• Ability to work effectively in a team-oriented healthcare environment.
• Basic knowledge of medical terminology and electronic health records (EHR) systems.

Physical Demands

• Standing, walking, and sitting for extended periods.
• Lifting and carrying medical equipment and supplies, occasionally weighing up to 50 pounds.
• Bending, stooping, and reaching.
• Manual dexterity for performing medical procedures and operating equipment.
• Clear and effective communication with patients and team members.

Working Conditions

• Indoor clinical environment with a well-maintained and clean facility.
• Exposure to various medical equipment, instruments, and supplies.
• Interaction with patients, healthcare providers, and support staff in a professional and collaborative setting.
• Adherence to infection control and safety protocols to ensure a safe working environment.
• Compliance with established work schedules, which may include evenings and weekends

About UNC Health Appalachian
It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply "making life better."
About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.
UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.
Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen.
For accommodations or additional information, contact recruitment@apprhs.org.