1 Customer Service Representative, Urgent Care Clinic Job in Arden, NC
UNC Health is Hiring a Customer Service Representative, Urgent Care Clinic Near Arden, NC
SummaryThe Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of task including but not limited to: greeting patients and visitors, answering inquiries, guiding patients through the registration process, collecting and maintaining accurate patient information, collecting payments, scheduling appointments and answering incoming calls.
Responsibilities
- Maintains a neat and clean work environment. Prepares the clinic for opening; turning off and/or setting alarm system.
- Greets and provides assistance to all visitors and patients, promoting a
- Patiently and clearly guides patient through registration process, explaining policies and processes as needed.
- Obtains necessary demographic and insurance information in accordance to clinic policy and accurately enters
- Notifies patient of payment amounts due at time of patient encounter, such as co-pays, deductibles, and bad debt
- Collects due amounts. Counts and balances patient case drawer at the beginning and end of each shift. Refers patient to billing office as needed.
RequiredOther information:
- High school diploma or equivalent required
- Minimum of 1 year prior experience in a medical office or health care setting .
- Medical Terminology training or work experience.
Job DetailsLegal Employer: Pardee - UCC
Entity: Pardee UNC Health Care
Organization Unit: MPHC Urgent Care Ctr
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Rotating
Location of Job: PARDARDEN
Exempt From Overtime: Exempt: No
Job Summary
Full Time
Hospital
$36k-44k (estimate)
04/25/2024
07/10/2024
www.unchealthcare.org
Morrisville, North Carolina
15,000 - 50,000
Tom Murray
<$5M
Hospital
Related Companies
About UNC Health
The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin...gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina.
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