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Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Join our dynamic seasoned pediatric team as an on-site manager at our UNC Chapel Hill campus, where you'll lead a skilled group of care managers and social workers serving our Woman’s and Children’s Team. We're seeking an ideal candidate with a background in pediatrics. Preference will be given to candidates who are Registered Nurses (RN) or Licensed Clinical Social Worker (LCSW) with acute hospital experience. This role offers a Monday-Friday schedule during traditional business hours, with an on-call rotation approximately every five weeks.
This role qualifies for a $5,000 sign-on bonus and $10,000 commitment incentive. To learn more visit: https://jobs.unchealthcare.org/pages/care-management-incentive-program
Summary:
Responsible for day-to-day operations for designated Clinical Care Management Department team(s). Provides management direction to Case Managers, Utilization Managers, Clinical Social Workers, Clinical Authorization Specialists, and Operational staff. Accountable for team Personnel Management, Fiscal Management, Communication, Customer Services, Goals/Outcomes Management, and Quality/Process Improvement Initiatives to ensure high level of quality consistent with organizational standards. Reports to the Assistant Director of Clinical Care Management.
Responsibilities:
1. Assists Assistant Director in establishing systems, processes, people, and education that will improve internal and external customer satisfaction and positive results for the team, department, and institution. Roles models and leads team staff in supporting and mentoring team in customer service excellence.
2. Communication - Provides regular communication to staff by leading, participating in, and/or overseeing team meetings and team building activities. Participates in committees promoting effective communication between Clinical Care Management and other clinical areas. Role models and leads staff in supporting departmental and institutional expectations in customer service excellence. Develops and maintains positive relationships with key individuals in other hospital departments to enhance team processes.
3. Fiscal Management - Makes team budget recommendations and projections to Assistant Director. Monitors approved budget versus actual expenditures to reconcile as needed to achieve cost effective use of resources. Oversees tracking and trending of team productivity statistics regularly reports team productivity measures to Assistant Director.
4. Goals/Outcomes Management - Collaborates with Assistant Director to establish goals for the team that are congruent with hospital and departmental goals. Reviews performance to ensure staff is meeting or exceeding target outcome goals. Assists the Assistant Director in ensuring the collecting, analyzing, evaluating, measuring, and presenting of clinical care management operational data. Uses data to take corrective action as needed to benefit the team, department, and/or institution.
5. Personnel Management - Manages personnel functions for designated Clinical Care Management Department team staff. Interviews and selects candidates for hiring, coordinates orientation for new staff, develops work plans, conducts performance reviews, recommends compensation, and conducts disciplinary action using hospital and departmental personnel guidelines.
6. Quality & Compliance - Leads continuous quality improvement efforts in conjunction with the department Assistant Director. Helps ensures compliance with regulatory requirements related to clinical care management, TJC and Health Care System policies. Develops appropriate departmental policies and procedures oversees team auditing requirements. Ensures best practices for various team roles.
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH Care Mgmt-Medical Center
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $43.04 - $61.87 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Full Time
Hospital
$84k-114k (estimate)
06/01/2024
07/31/2024
www.unchealthcare.org
Morrisville, North Carolina
15,000 - 50,000
Tom Murray
<$5M
Hospital
The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin...gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina.
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