3 Manager Clinic Business Office II Jobs in Cary, NC
UNC Health is Hiring a Manager Clinic Business Office II Near Cary, NC
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Responsible for the daily operations of the administrative office, including scheduling and coordinating administrative operations and serving as the primary contact for administrativestaff on office issues. Essential duties and responsibilities are listed below. Other duties as assigned.
Responsibilities:
1. Monitors time and attendance activity of administrative staff, records information in personnel records, notifies immediate supervisor of trends and enforces policies.
2. Ensures all staff are provided adequate training and training needs are addressed in a prompt, accurate manner.
3. Assists immediate supervisor in the recruitment of new staff and ensures temporary staffing needs are addressed in a prompt and satisfactory manner.
4. Exercises an open door policy and actively encourages staff to approach their supervisor with questions or problems concerning work expectations and operations.
5. Ensures administrative area is appropriately staffed at all times to handle patient volume in the call center, check-in area, check-out area, and referral area.
6. Ensures all personnel matters are handled in a fair, confidential and prompt manner.
7. Monitors cash collection rate to ensure staff are collecting co-payments, co-insurance and prior balances at time of service.
8. Ensures all patient charges are entered into EPIC within one business day from time of service and all patient charges for the month are entered by the end of the month.
9. Serves as a liaison between patients and patient accounting to resolve billing concerns.
10. Answers patient calls or encounters regarding service delivery issues in a prompt, friendly and accurate manner.
11. Creates and maintains a safe environment for patients, self, co-workers and facility.
12. Orders general supplies in a prompt and cost effective manner, complying with budgetary standards.
Other Information
Education Requirements:
- High school diploma or GED. Associate's degree preferred.
- No licensure or certification required.
- A minimum of 4 years of management/leadership experience.
- Prefer previous work experience in a clinical setting and working knowledge of patient billing and front desk operations in a clinical office environment.
- Language Skills: Ability to read, analyze, and interpret common scientific andtechnical journals, financial reports, and legal documents. Ability to respond tocommon inquiries or complaints from customers, regulatory agencies, ormembers of the business community. Ability to write speeches and articles forpublication that conforms to prescribed style and format. Ability to effectivelypresent information to top management, public groups, and/or boards ofdirectors. Mathematical Skills: Ability to apply advanced mathematical conceptssuch as exponents, logarithms, quadratic equations, and permutations. Ability toapply mathematical operations to such tasks as frequency distribution,determination of test reliability and validity, analysis of variance, correlationtechniques, sampling theory, and factor analysis. Computer Skills: Ability toeffectively utilize practice management system, Word, Excel, Power Point, andOutlook. Reasoning Ability: Ability to apply principles of logical or scientificthinking to a wide range of intellectual and practical problems. Ability to dealwith nonverbal symbolism (formulas, scientific equations, graphs, musical notes,etc.,) in its most difficult phases. Ability to deal with a variety of abstract andconcrete variables.
Job Details
Legal Employer: NCHEALTH
Entity: UNC Physicians Network
Organization Unit: PC Front Desk Staff
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $20.88 - $30.02 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Cary
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Job Summary
Full Time
Hospital
$58k-76k (estimate)
05/02/2024
07/01/2024
www.unchealthcare.org
Morrisville, North Carolina
15,000 - 50,000
Tom Murray
<$5M
Hospital
Related Companies
About UNC Health
The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin...gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina.
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