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RN Patient Services Manager III- Cardiology and Oncology Stepdown Unit
UNC Health Chapel Hill, NC
$99k-144k (estimate)
Full Time | Hospital 6 Days Ago
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UNC Health is Hiring a RN Patient Services Manager III- Cardiology and Oncology Stepdown Unit Near Chapel Hill, NC

DescriptionPatient Services Manager III for Cardiology and Oncology UnitThe Cardiology and Oncology Stepdown Unit (COSU) unit is a 13-bed intermediate care unit that provides an inclusive atmosphere for professional growth and compassionate care. Team members are challenged by the innovative treatments and the critical care patients we serve! Teamwork and interdisciplinary collaboration are hallmarks for this unit while providing high quality “Carolina Care” to the patients and families we serve. Our ONE GREAT TEAM facilitates admissions, treatments, transfers, and discharges of patients 24 hours a day and 7 days a week.
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
SummaryThis position supervising large clinical units. Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Responsibilities
  • Patient Care- Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
  • Human Resource Management- Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
  • Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
  • Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies. Integrate current scientific evidence with standards of practice.
  • Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
  • Education- Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
  • Customer Satisfaction- Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Other InformationOther information:
Education Requirements
  • Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements
  • Licensed to practice as a Registered Nurse in the state of North Carolina.
  • For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
  • BLS required.
Professional Experience Requirements
  • Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities RequirementsJob DetailsLegal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Cardiac Medicine Stepdown Unit
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $46.27 - $66.52 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$99k-144k (estimate)

POST DATE

07/01/2024

EXPIRATION DATE

07/31/2024

WEBSITE

www.unchealthcare.org

HEADQUARTERS

Morrisville, North Carolina

SIZE

15,000 - 50,000

CEO

Tom Murray

REVENUE

<$5M

INDUSTRY

Hospital

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About UNC Health

The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin...gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina. More
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