We have a Unique Opportunity to join our dynamic Loan Operations team. We're looking for someone with exceptional customer service skills, who thrives in a fast-paced, collaborative team environment and who is excited to be part of a mission driven community bank. If being in a role that will expose you various lending departments, expand your experience with regulatory compliance, GL reconciliation and the loan booking process excites you - then we want to hear from you!

Position Overview:

Under the supervision of the Loan Operations Assistant Manager and Manager, performs a variety of Loan Servicing related functions in connection with Commercial, Residential, and/or Consumer loans. Including booking loans, distribution of paid loan packages, preparation of payoff demand statements, maintenance, tracking and review of all pending loan documents and exceptions.

Essential Duties

• Extracts loan information from loan closing packages, and various worksheets in order to book and service loans in the core system, ensuring rate, payments, bills, auto transfers, and collateral agree to loan document file.
• Maintain, manage and track all pending/outstanding loan documents and exceptions.
• Accurately scans and indexes loan documentation into the appropriate imaging groups and types.
• Reconciles loan activity to either the DDA or GL Accounts
• Inputs and verifies wire information
• Assists with payoff quotes and reviews
• Addressees inquiries and research requests from internal and external clients. Uses all tools available to perform research, analyze transactions and follow through on appropriate resolution. Communicates results in a professional and prompt manner.
• Prepares discharges and documents for recording. Processes discharges electronically through Simplifile and ensures receipt of recording.
• Ensures sufficient and accurate loan collateral, including vehicle titles, transmit new UCC's for electronic filing and track for continuation and termination and performs searches as needed.
• Stays abreast of new regulations and software enhancements. Reviews software system upgrades and update setup sheets or procedures as needed.
• Assists in department special projects and other duties as assigned
• Backs up and performs various loan servicing duties.
• Other duties as assigned.

Education, Training and Work Experience

• Must have proficient computer skills including Word and Excel.
• Must possess strong analytical and customer service skills.
• Must be able to multi-task and work independently.
• High school degree or equivalent required, College degree preferred
• Minimum 3 years' experience - in banking or loan services preferred

About UniBank

We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.

We are unique. Unique to people. Unique to business. Unique to local government.

We are UniBank. Bank Different. Bank Unique.

This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

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