Bilingual Dental call center agent

• Job Title: Call Center Representative

Duties:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and company policies to customers
- Assist customers with placing orders, processing payments, and resolving any issues or complaints
- Perform data entry tasks to update customer records and maintain accurate information in the system
- Follow call center scripts and guidelines to ensure consistent and high-quality customer service
- Collaborate with team members and supervisors to meet performance targets and improve overall customer satisfaction

Skills:
- Data entry proficiency with accuracy and attention to detail
- Knowledge of medical terminology is an asset
- Strong customer service skills with the ability to handle challenging situations professionally
- proficiency in is highly desirable

Join our dynamic team as a Call Center Representative! We are seeking individuals who are passionate about providing excellent customer service and have the ability to communicate effectively with diverse customers. As a Call Center Representative, you will play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing accurate information. This is an exciting opportunity for individuals looking to contribute their skills in a fast-paced environment.

Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth within the company

If you have excellent communication skills, enjoy helping others, and thrive in a team-oriented environment, we want to hear from you! Apply now to join our team as a Call Center Representative.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Work Location: In person