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ESSENTIAL EXPECTATIONS
Customer Service Expectations
Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference.
Diversity, Equity, and Inclusion Expectations
Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence.
Safety Expectations
At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission.
POSITION EXPECTATIONS
Position Expectations
The Production Supervisor manages production goal tracking, quality and quantity checks as well as managing the second shift retail production staff. The position acts as a key holder and fills in for the Production Manager when needed.
Responsibilities
* Ensures that quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
* Achieves daily, weekly, and monthly production goals for the store, reaching out to senior management when short on donations.
* Ensures every rack/cart of processed goods receives a quality, quantity, and price (QQP) review.
* Cross trains to be proficient in every production department to train new processors and fill in when necessary.
* Cross trains to be proficient as a cashier to be prepared to substitute for a Customer Service Supervisor.
* Closes the store at the end of the night if required.
* Communicates needs with the store management team to ensure production and sales goals will be met.
* Trains and coaches new and existing staff to follow the picture process maps (PPM's), production metrics and pricing guidelines, holding staff accountable for meeting processing goals.
* Facilitates meetings with production team.
* Ensures store and surrounding premises are kept clean and free of safety hazards, and safety procedures are understood and followed by all store team members.
* Ensures Processors and workstations are stocked with approved supplies.
* Locks down the building, closes the store and ensures the premises are safely vacated.
* Ensures all Processors complete floor work each day for one hour. Complete floor work audits daily to ensure processes are followed to company standards.
* Directs daily work with Merchandise Processors to meet preset production and sales goals for the store.
* Assists in overall daily operations of the store and any other assignments or projects as determined by management.
Education, Experience, and Requirements
* High school/ GED completion preferred.
* Minimum of 1 year retail experience.
* Must be able to continuously perform repetitive work, at a set pace.
* Team Members in this position may be required to travel at a moment's notice or be transferred to other Goodwill retail stores, based on business operational needs.
* Must possess strong interpersonal skills with excellent communication skills.
* Bilingual a plus.
* Exhibits a high level of integrity and business ethics.
* Exhibits?a high level of adaptability and flexibility.
Environmental Factors
* Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity.
Physical Factors
* Able to lift, carry, push, and pull a minimum of 50 pounds.
* Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.
Full Time
$50k-66k (estimate)
06/21/2024
07/09/2024
goodwill.vegas
LAS VEGAS, NV
25 - 50
1975
Private
ERIC BANDURSKI
<$5M
Business Services
Goodwill is a nonprofit organization that provides employment opportunities.
The following is the career advancement route for Production Supervisor positions, which can be used as a reference in future career path planning. As a Production Supervisor, it can be promoted into senior positions as a Production Control Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Production Supervisor. You can explore the career advancement for a Production Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Production Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Production Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Production Supervisor job description and responsibilities
Delegating responsibilities for production to team members and creating team leadership positions to oversee groups of employees.
01/31/2022: Waterloo, IA
They should also ensure that machines are functional and the production facilities adhere to safety standards.
04/01/2022: Tuscaloosa, AL
Top performing production supervisors maximize productivity while ensuring high quality and adherence to safety protocols and best practices.
02/07/2022: Moline, IL
Production supervisors are also responsible for ensuring the best workload balance and providing performance feedback to the upper levels of management.
04/07/2022: Casper, WY
The Production Supervisors reports to the Production Manager and manufactures products by supervising staff, organizing and monitoring workflow.
03/24/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Production Supervisor jobs
Much of a Production Supervisor’s time will be spent directly with the production team.
02/28/2022: Fargo, ND
Production supervisors typically gain on the job training through entry level and other pre management positions before earning this title.
03/11/2022: Huntington, WV
Given the nature of today’s business environment, a Production Supervisor will have to manage a talented and diverse team.
03/26/2022: Gulfport, MS
They usually report to the shift manager or the production supervisor.
04/09/2022: Jackson, MS
To take up responsibility as a supervisor providing the ability to enforce standards for the completion of a quality operation.
02/23/2022: Battle Creek, MI
Step 3: View the best colleges and universities for Production Supervisor.