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The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level responsibilities include the following: B2B order correspondence, correspondence with the customers, correspondence with the business partner, Work Front ticket entry, correspondence with retail stores, inventory management, incomplete order processing, and creation of departmental documentation.
This is more than a job...it’s your chance to grow. UA Brands operates six divisions that design, manufacture, warehouse, and sell uniforms to hard-working employees at clinics, hospitals, restaurants, schools, hotels, cruise lines, and other workplaces around the world. We believe in helping our deserving employees reach their full potential. You'll work directly with managers who will take a real interest in your future. You’ll meet many fellow UA Brands employees who have grown along with us and were promoted to higher-level responsibilities and supervisory positions. If you’re hard-working and do a great job, you can be one of them!
*** Pay $16.50 hourly***
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PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.
UA is an Equal Opportunity Employer
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we seek individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
We are a Drug-Free Workplace.
Our distribution center is located at 777 Douglas Hill Road, Suite 100, Lithia Springs, GA 30122; we are NOT on the Marta line.
Full Time
$36k-45k (estimate)
05/15/2023
07/30/2024
The job skills required for Customer Support Associate include Customer Service, Call Center, Problem Solving, Communication Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Associate job description and responsibilities
Understand customer requirements so as to provide appropriate clarifications and solutions.
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Route and direct customer requests to appropriate personnel.
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Work within various teams to ensure outstanding customer service.
03/12/2022: Atlantic City, NJ
Support agents can find out which tickets need their attention the most by creating customized ticket views.
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Develop professional relationships with ongoing customers through excellent customer service.
02/25/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Associate jobs
To save time on responding to common questions, Freshdesk lets support reps create canned responses.
03/10/2022: Boca Raton, FL
Listen attentively and actively.
02/25/2022: Charleston, WV
Take ownership and responsibility.
01/18/2022: Utica, NY
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/25/2022: Springfield, MO
Maintain broad knowledge of customer products and services.
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Step 3: View the best colleges and universities for Customer Support Associate.