Recent Searches

You haven't searched anything yet.

1 IT Technical Support Specialist III Job in Buena, CA

SORT BY
SET JOB ALERT
Details...
IT Technical Support Specialist III
UNIS
Buena, CA | Full Time
$72k-92k (estimate)
3 Weeks Ago
IT Technical Support Specialist III
UNIS Buena, CA
$72k-92k (estimate)
Full Time | Restaurants & Catering Services 3 Weeks Ago
Save
sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

UNIS is Hiring an IT Technical Support Specialist III Near Buena, CA

Job DetailsJob Location
Valley View, Buena Park, CA - Buena Park, CA
Position Type
Full Time
Salary Range
$70,000.00 - $75,000.00 Salary/year
Job Shift
Day
Job Category
Information Technology
DescriptionJob Title: IT Technical Support Specialist Company Overview: We are a leading third-party logistics (3PL) company committed to providing
comprehensive logistics solutions to businesses across diverse industries. Our dedication to excellence
and customer satisfaction drives us to deliver innovative and reliable logistics services tailored to our
clients' needs.
Position Overview: We are seeking a skilled and customer-oriented IT Technical Support Specialist to join
our team. The IT Technical Support Specialist will be responsible for providing technical assistance and
support to end-users, troubleshooting hardware and software issues, and ensuring the smooth
operation of our IT systems.
Responsibilities
  • Provide first-line technical support and assistance to end-users via phone, email, or in person,
troubleshooting hardware, software, and network-related issues to resolution.
  • Diagnose and resolve technical problems, including system errors, software malfunctions, and
network connectivity issues, using troubleshooting techniques and diagnostic tools.
  • Install, configure, and maintain desktop computers, laptops, printers, and other hardware
peripherals, ensuring proper functionality and adherence to company standards.
  • Install, update, and troubleshoot software applications, including operating systems, productivity
suites, and specialized business software, to ensure compatibility and optimal performance.
  • Assist with user account management tasks, including creating, modifying, and deleting user
accounts, resetting passwords, and managing access permissions in accordance with company
policies.
  • Provide training and technical guidance to end-users on the use of hardware, software, and IT
systems, promoting best practices and efficient utilization of resources.
  • Document and maintain accurate records of support incidents, including troubleshooting steps,
solutions provided, and escalation procedures, using ticketing systems or other tracking tools.
  • Collaborate with internal IT teams and external vendors to escalate and resolve complex
technical issues and coordinate system upgrades or maintenance activities as needed.
  • Stay informed of industry trends, emerging technologies, and best practices in IT support to
continuously improve technical knowledge and service delivery.
QualificationsQualifications:
  • Bachelor's degree in information technology, computer science, or a related field preferred;
relevant certifications such as CompTIA A , CompTIA Network , or Microsoft Certified Desktop
Support Technician (MCDST) a plus.
  • Minimum of 2 years of experience in technical support or IT helpdesk roles, with demonstrated
expertise in diagnosing and resolving hardware, software, and network issues.
  • Strong knowledge of desktop operating systems (Windows, macOS), productivity software
(Microsoft Office, Google Workspace), and common business applications.
  • Familiarity with basic networking concepts, protocols, and troubleshooting techniques, including
TCP/IP, DNS, DHCP, and VPN.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate
technical information to non-technical users and provide superior customer service.
  • Strong problem-solving abilities and attention to detail, with a focus on identifying root causes
and implementing effective solutions in a timely manner.
  • Ability to work independently and collaboratively in a fast-paced environment, prioritize tasks,
and manage multiple priorities effectively.
  • Commitment to continuous learning and professional development, with a passion for staying
updated on new technologies and industry trends.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$72k-92k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

06/02/2024

HEADQUARTERS

MARSEILLE, PROVENCE-ALPES-COTE D'AZUR

SIZE

500 - 1,000

FOUNDED

2017

CEO

SIHAM TOUCHANI

REVENUE

$50M - $200M

INDUSTRY

Restaurants & Catering Services

Show more

Jr. IT Implementation Specialist
UNIS
Other
$79k-104k (estimate)
Just Posted
Warehouse Clerk
UNIS
Full Time
$38k-44k (estimate)
4 Days Ago
Warehouse Supervisor
UNIS
Full Time
$72k-97k (estimate)
4 Days Ago

Similar Jobs

Technical Customer Support Specialist III
View Jobs
Technical Sales Support Specialist III
View Jobs
Technical Client Support Specialist III
View Jobs
Non-Profit Program Support Specialist III
View Jobs
Technical Talent Acquisition Specialist III
View Jobs
Technical Customer On-site Support III
View Jobs

Popular Articles

Top 10 Things to Avoid Putting on a Job Application Read Article How to Describe Your Education in a Resume Read Article How to Write a Memorable Cover Letter in 5 Ways Read Article 4 Personal Finance Tips to Make During Job Transition Read Article 4 Best Camera Setups for Interview Read Article Keeping a Job Search Journal: 9 Types of Journaling You Can Do Read Article