The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.

Job Duties:

• Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace
• Assist with phone inquiries to result in commercial deliveries and in-store sales
• Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
• Resolve customer concerns or complaints
• Ensure that customers receive world-class service in having their needs met by Auto Value
• Follow proper store policies and procedures when conducting sales transactions

Minimum Requirements:

• Must possess and maintain a valid driver’s license and acceptable driving record
• Automotive parts knowledge or sales experience preferred; training is available
• Strong organizational skills and strong verbal and written communication skills
• Familiar with store operating procedures
• Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company