United Church Homes is Hiring a Dining Services Manager- Chapel Hill Community Near Canal Fulton, OH
Community Name: Chapel Hill Community The Dining Services Manager is responsible for assisting the Director of Dining Services in delivering quality customer care and service in all dietary-related operations, in compliance with the policies and procedures of United Church Homes (UCH). Essential Functions Statement(s)
Ensures quality customer care and service in all dietary-related operations
Supervises the work of assigned staff, ensuring all policies and procedures are followed
Monitors Dining Services employee schedules, and ensures the department is properly staffed
Assists in the kitchen, including with stocking and preparation, as needed during the week
Prints meal tickets and delivers to residents
Gives residents menus, discusses likes/dislikes, and makes recommendations and/or changes to menus
Assists with cooking, dishwashing, distributing snacks, etc., as needed
Interacts with residents regarding dietary issues when Manager is absent
Manages the working schedules of the Dining Services department
Works with "Tray Tracker" software and assists with relevant computer work, as needed
Assists in maintaining the department's budget
Assists Director of Dining Services in conducting staff performance appraisals
Remains on-call Monday through Friday and every other weekend
Performs all other duties as required or directed
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Adaptability - Ability to adapt to change in the workplace.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Skills & Abilities
Education: High School Graduate or General Education Degree (GED): Required
Experience: One (1) to two (2) years of related experience; supervisory experience helpful
Computer Skills: Experience with Tray Tracker software helpful; Must be able to proficiently operate a computer, the Internet, Microsoft Office and other relevant software, as well as basic office equipment
Certifications & Licenses: Serve Safe training required; Must obtain and maintain mandatory, state/federal requirements and certifications for practice or occupation
Other Requirements: Must be able to proficiently operate industrial kitchen equipment; Must have strong communication and interpersonal skills; Must demonstrate a high degree of patience, especially with residents and their families; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.