14 Front Office Representative (49766) Jobs in Cumming, GA
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United Digestive is Hiring a Front Office Representative (49766) Near Cumming, GA
Digestive Care Cumming - Cumming, GA
Position Type
Full Time
Education Level
High School or GED
Travel Percentage
As needed for business requirements.
Job Category
Patient Facing - Non-Clinical
DescriptionGENERAL SUMMARY OF DUTIESResponsible for assisting physicians and management with all clinical, clerical and organizational tasks revolving around patient care. Coordinates patient check-in procedure, collects patient payments, and manages all information necessary for patient visit.
ResponsibilitiesDuties include but are not limited to:
- Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed
- Ensures patient information is complete and accurate; updates patient profiles and scans required documents in the EMR if necessary
- Collects co-payments and outstanding balances
- Manages patient monies collected and closes batches at end of day
- Provides necessary release and HIPAA forms to patient for completion and signature
- Informs clinical staff or other appropriate parties of patient arrivals
- Generates fee tickets when patients arrive and assembles patient charts for next day visits
- Ensures patient referrals are obtained as required by managed care plans
- Monitors schedule and organizes patient flow for office appointments; communicates end of day no shows to the scheduling area
- Maintains clean and orderly waiting area; coordinates patient movement, reports problems or irregularities to Practice Manager
- Meets or exceeds quality and productivity standards as set by the Practice Manager
- Answers emails and voicemails and returns patient calls in a timely and efficient manner
- Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
- Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
- Participates in staff meetings as directed by the Practice Manager
- Participates in marketing activities as directed by the Practice Manager
- Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Practice Manager
- Any other duties and/or special projects as assigned
Additional Skills And ExperienceFront Office Representative must be able to:
- Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
- Displays a professional outgoing warm and helpful attitude
- Possesses compassion for dealing with people who are ill and need help
- Plan, prioritize, and complete multiple tasks as delegated by the Practice Manager
- Work under pressure; assess, respond, and communicate issues in a timely manner
- Communicate clearly with patients and coworkers through the telephone, email, and in-person
- Interpret and apply clinical and non-clinical policies and procedures
Job Summary
Full Time
$34k-44k (estimate)
07/03/2024
07/04/2024
uniteddigestive.com
Atlanta, GA
<25
Related Companies
The job skills required for Front Office Representative (49766) include Front Office, Scheduling, Microsoft Office, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Representative (49766). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Representative (49766). Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Representative job description and responsibilities
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Career tips from people on Front Office Representative jobs
This Front Desk Representative job description template can be posted to online job forums and career pages for the recruitment of candidates.
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