Summary:
The Operations Supervisor - Grocery is responsible for coordinating daily and weekly manpower and warehouse activities. This position is responsible for creating and maintaining a positive working environment through leadership, motivation and training and development of Team Members.
Key Responsibilities:

• Ensure inventory is correct by timely and accurate receiving, picking, shipping, and inventory management
• Direct daily activity to ensure a safe, secure, clean and positive working environment for Team Members
• Responsible for maintaining good atmosphere, spirit, and morale through motivation and instilling excellence for all Team Members regarding their job performance, relations with one another and with guests in a positive manner
• Deliver Team Member performance reviews, development and/or succession planning as appropriate
• Ensure company policies are communicated, applied and enforced (i.e. accounting, operational, safety, regulatory and administrative)
• Manage turnover among hourly Team Members to ensure company goals are met
• Ensure Team Members have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and cared for
• Plan, manage, and adjust the daily workload and staffing to minimize unplanned overtime
• Maximize quality and productivity by understanding job standards for each function, and evaluating performance variances in order to identify root cause and corrective action
• Participate in the collection of performance measurements consistent with customer, vendor, and site requirements
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e. staffing, equipment, space)
• Participate in the completion of workshop action plans, projects and best practice sharing/implementation
• Perform all job duties as assigned by manager
• Perform other duties as requested or required by supervisor

Key Requirements:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Minimum of one year of experience in operations is preferred
• 1-2 years of previous warehouse experience
• 1-3 years of previous experience in a lead/supervisor/management role
• Must possess leadership skills, maturity, technical skills, and proven operations track record.
• Knowledge of company policies
• Must be very detail oriented and have a high focus on quality control
• Ability to prioritize, multi-task, delegate and meet deadlines
• Excellent communication and interpersonal skills, both oral and written
• Strong interpersonal skills for developing positive and efficient working relationships with partners and team members
• Ability to accept supervisory coaching related to performance, work habits and attitude
• Ability to function as a team member and get along with others